Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Beppu

Eastvale,CA

Summary

Operations Supervisor for over two years of experience at UPS. Spent time in the training department and also the automations department. Lead Server at Shogun Restaurants for a year.

Overview

5
5
years of professional experience

Work History

Operations Supervisor

UPS
04.2021 - 11.2024
  • In charge of an area containing about 20 employees loading air ULD's with next day air packages to Denver, CO and parts of Asia/Australia
  • Tasked with ensuring employees are up to date with compliance, ensuring all employees are productive and efficient in workplace methods, and creating a safe work environment
  • Worked directly with new hires in training them the full breakdown of safety procedures and steps taken to avoid injury
  • Maintained a yearly 1/2750 misload frequency on a plan of 1/2500
  • Created and maintained monthly and quarterly key performance indicators

Lead Package Handler

Amazon
07.2020 - 03.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Server

Shogun Restaurants
08.2019 - 06.2020
  • Started off as a busboy and worked my way up from food runner, to host, to server, and finally lead server
  • Always took on the responsibility of training the newer servers and food runners on ways they can be more efficient and also the importance of strong customer service skills in the restaurant business
  • Relied upon for extra help, cover for other servers, or when other servers had questions

Education

Associates Degree - Applied Science

Norco Community College
Norco, CA
11.2024

High School Diploma -

Eleanor Roosevelt High School
Eastvale, CA
07.2019

Skills

  • Detail-oriented
  • Develops positive work environments
  • Prideful in everything I do
  • Training and mentoring new employees
  • Customer service skills
  • Experience in automation operations

Timeline

Operations Supervisor

UPS
04.2021 - 11.2024

Lead Package Handler

Amazon
07.2020 - 03.2021

Server

Shogun Restaurants
08.2019 - 06.2020

High School Diploma -

Eleanor Roosevelt High School

Associates Degree - Applied Science

Norco Community College

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