Isaiah Brown
Augusta,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experience known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
6
years of professional experience
Work History
Fashion Consultant
Creativeface
08.2020 - Current
- Proposed accessories to complete outfits and complement clothing choices.
- Merchandised store inventory in seasonal and brand displays.
- Selected clothes that flattered individual body types and capitalized on current trends.
- Accepted and processed customer payments.
- Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
- Stayed on top of current fashion trends and revamped stock according to updates.
- Met with clients to determine style requirements and budget.
Men's Suit Specialist
Nordstrom
05.2021 - 06.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Menswear Specialist
Dillard's
07.2020 - 04.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Associate Team Leader
Banana Republic
02.2018 - 05.2020
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Arts - Business Communications
Eastfield College
Mesquite, TX04.2024
Skills
- Loyalty Programs
- Visual Displays
- Trend Expertise
- Customer Needs Assessments
- Client Requirements
- Sales and Marketing
- Product Knowledge
- Formal Wear
- Maintaining Clean Work Areas
Timeline
Men's Suit Specialist
Nordstrom
05.2021 - 06.2023
Fashion Consultant
Creativeface
08.2020 - Current
Menswear Specialist
Dillard's
07.2020 - 04.2021
Sales Associate Team Leader
Banana Republic
02.2018 - 05.2020
Associate of Arts - Business Communications
Eastfield College
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