Summary
Overview
Work History
Education
Skills
Timeline
Generic
Isaiah Brown

Isaiah Brown

Mesa,Arizona

Summary

Experienced Supportive Team Lead with 8+ years of successful team leadership. Adept at managing and adhering to production schedules, resulting in consistently high productivity levels. Committed to proactive reorganization strategies prioritizing safety and efficiency for optimal team and organizational outcomes.

Overview

7
7
years of professional experience

Work History

Remodeling Team Lead

Walmart
04.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Coached team members in techniques necessary to complete job tasks.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.

Retail Associate

East Valley Convenience Stores
12.2022 - 03.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and provided outstanding customer service.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Managed efficient cash register operations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.

Merchandise Processor

Goodwill
03.2022 - 11.2022
  • Used warehouse management system and handheld scanners to document merchandise movements.
  • Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
  • Sorted, priced and stocked merchandise on sales floor.
  • Inspected items to check quality and accuracy against specifications.
  • Provided new item setup, merchandising and inventory control.
  • Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Recommended merchandise and services that would meet customer needs.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.

Project Laborer

Labor Ready
08.2020 - 01.2022
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Operated power equipment to move materials and promote job efficiency.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Operated forklifts and boom lifts to complete various tasks.
  • Assisted in digging, trenching and backfilling trenches and foundations.

Receiving Coordinator

NTW National Tire
10.2019 - 06.2020
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Pulled, verified, and packaged items for shipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Sorted and delivered materials to different work areas and staff.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Asset Protection Specialist

Destiny Church
10.2017 - 07.2019
  • Completed 16 week internship program and continue to volunteer weekly in the church cafe/bookstore at the completion of the program.
  • Responsibilities include assisting customers with purchases, running a point of sale system as well as general customer service.
  • Managed store inventory, including management of stock levels, purchasing and ordering.

Lerma's Plumbing
03.2018 - 04.2018
  • Responsibilities included digging trenches, typically 4 feet wide by 6 feet deep
  • Additional responsibilities included ensuring jobs sites were clean throughout the length of a project and tools were accounted for while keeping them organized.

Precision Builders
01.2018 - 03.2018
  • Responsibilities included keeping the job site clean and organized from start to finish which included ensuring the job site was tidy and efficiently managed in regards to where tools and materials were being used
  • Keeping tools and materials neatly organized helped ensure jobs were completed on-time.

Education

Associate of Science - Automotive Mechanics

Mesa Community College
Mesa, AZ
12.2026

Diploma - undefined

Indio High School
Indio, CA
01.2017

Skills

  • Operations Management
  • Workplace Safety
  • Product Management
  • Quality Control
  • Performance Improvement
  • Inventory Control
  • Cost Reduction
  • Warehouse Organization

Timeline

Remodeling Team Lead

Walmart
04.2024 - Current

Retail Associate

East Valley Convenience Stores
12.2022 - 03.2024

Merchandise Processor

Goodwill
03.2022 - 11.2022

Project Laborer

Labor Ready
08.2020 - 01.2022

Receiving Coordinator

NTW National Tire
10.2019 - 06.2020

Lerma's Plumbing
03.2018 - 04.2018

Precision Builders
01.2018 - 03.2018

Asset Protection Specialist

Destiny Church
10.2017 - 07.2019

Associate of Science - Automotive Mechanics

Mesa Community College

Diploma - undefined

Indio High School

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Isaiah Brown