Isaiah Burge
Camden
Summary
Enthusiastic professional with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating the ability to work collaboratively with diverse teams across cultures. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for being outgoing, creative, and hard-working.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Member
Target
Columbia
10.2024 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members using approved training materials and information.
English Teacher
Modulo Language School
Bangkok
08.2023 - 08.2024
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Provided individualized instruction to meet the needs of all learners.
Assistant English Language Teacher
JET Programme
Gifu
10.2021 - 07.2023
- Company Overview: Selected by Japanese Ministry of Education to help promote foreign language education and cultural exchange in Japanese public high schools.
- Team-taught with Japanese ESL teachers to develop reading, writing, speaking, and listening skills.
- Created teaching materials to supplement local curriculums, promoting student engagement in classrooms with 35-40 students.
- Selected by Japanese Ministry of Education to help promote foreign language education and cultural exchange in Japanese public high schools.
Dasher
DoorDash
Columbia
06.2020 - 10.2021
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
- Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
- Provided friendly customer service while interacting with customers during deliveries.
English Teacher
VIPKID
11.2019 - 06.2020
- Taught English to students between the ages of 6 and 12 on the four main language skills: grammar, pronunciation, and sentence construction.
- Used pre-written curriculum to teach students English via remote video conferencing.
- Assessed student progress and provided feedback to improve their performance and establish academic success.
- Customized innovative methods and materials to produce effective learning experiences.
Secondary English Teacher
Colegio Cristiano Genesis Christian School
07.2018 - 06.2019
- Designed and delivered an engaging ESL curriculum tailored to enhance students' reading, speaking, listening, and writing skills in a bilingual private school environment.
- Incorporated diverse instructional methods and utilized a variety of assessment tools and educational technologies to meet the needs of classes of up to 23 students.
- Maintained detailed records of student progress and facilitated bi-monthly meetings with parents and guardians, fostering transparent communication and collaboration in support of each student's growth.
Resident Assistant
University Of South Carolina Columbia
Columbia
07.2015 - 05.2018
- Served as positive role model for diverse group of individuals.
- Managed a budget for residence hall programs, ensuring cost-effective use of resources.
- Created a welcoming and inclusive environment for all residents, celebrating diversity and promoting equity.
- Provided conflict resolution and mediation between residents to maintain a positive living environment.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
Education
Bachelor of Arts - Anthropology, Global Studies
University of South Carolina
Columbia, SC05.2018
High School Diploma -
Camden High School
Camden, SC05-2014
Skills
- Cross-cultural communication
- Problem-solving
- Teamwork and collaboration
- Time management
- Computer literacy
- Customer Service
- Cash handling
- Interpersonal skills
- Crisis management
Certification
- 180 Hour: Level 5 TEFL Diploma, Premier TEFL, Cork, Ireland, 06/01/23
- 168 Hour: TEFL Certification, Premier TEFL, Cork, Ireland, 08/01/19
Languages
- Spanish, Full Professional
- Japanese, Limited Working
Timeline
Team Member
Target
10.2024 - Current
English Teacher
Modulo Language School
08.2023 - 08.2024
Assistant English Language Teacher
JET Programme
10.2021 - 07.2023
Dasher
DoorDash
06.2020 - 10.2021
English Teacher
VIPKID
11.2019 - 06.2020
Secondary English Teacher
Colegio Cristiano Genesis Christian School
07.2018 - 06.2019
Resident Assistant
University Of South Carolina Columbia
07.2015 - 05.2018
Bachelor of Arts - Anthropology, Global Studies
University of South Carolina
High School Diploma -
Camden High School