Isaiah Cabassa
St. Petersburg
Summary
Electrical Engineering Technology graduate (May 2026) with lab experience in power systems, relay testing fundamentals, and electrical circuit analysis. Skilled in AutoCAD, Multisim, and Studio 5000 with strong knowledge of three-phase power, transformers, and substation components. OSHA-30 certified with training in electrical safety and lockout/tagout procedures. Seeking an entry-level Substation or Relay Test Technician role. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Service Coordinator
Total Quality Logistics
Charlotte
2025.11 - Current
- Coordinate shipments between shippers, carriers, and internal sales reps.
- Track and monitor freight to ensure on-time pickup and delivery.
- Communicate updates to customers, and resolve issues in real time.
- Handle high call and email volume with carriers and clients.
- Troubleshoot delays, missed pickups, or service failures.
Front desk Agent/ Housekeeping Supervisor
Spring Hill Suites Charlotte City Center
Charlotte
2024.01 - 2026.01
- Provided technical support for point-of-sale systems and handled troubleshooting for payment processing.
- Managed data entry, reporting, and scheduling using proprietary software, ensuring operational efficiency.
- Delivered high-level customer service by resolving technical and service-related issues efficiently.
- Assisted in training new employees, ensuring seamless knowledge transfer on operational procedures.
Education
Associate in Electronics Engineering Technology - Electrical Engineering
Central Piedmont Community College
Charlotte, NC05.2026
High School Diploma -
Alexis I. duPont High School
Wilmington, DE01.2019
Skills
- AutoCAD
- Multisim
- Studio 5000
- HTML
- CSS
- JavaScript
- DC & AC circuits
- 3-phase power
- Transformers
- Fluke Safety
- OSHA Standards
- Lockout/Tagout (LOTO)
Certifications Additional Training
- Fluke Safety Certification
- OSHA 30 Certification
- Basic Electrical Safety & Lockout/Tagout (LOTO) Training
- NFPA 70E Electrical Safety (In Progress)
Relevant Experience - Coursework Projects
- Designed and simulated DC & AC circuits using Multisim to analyze voltage and current flow.
- Developed basic relay logic circuits using Studio 5000 for automated control simulations.
- Conducted power calculations (Watts, Vars) and load analysis for electrical projects.
- Studied substation components, including transformers, breakers, and relays, to understand power distribution systems.
Timeline
Customer Service Coordinator
Total Quality Logistics
2025.11 - Current
Front desk Agent/ Housekeeping Supervisor
Spring Hill Suites Charlotte City Center
2024.01 - 2026.01
Associate in Electronics Engineering Technology - Electrical Engineering
Central Piedmont Community College
High School Diploma -
Alexis I. duPont High School