Isaiah Castillo
Danville,CA
Summary
Fast worker with attention to detail and completeness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Salad Marker
MIXT
07.2021 - 03.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Maintained order efficiency and accuracy through clear communication earning numerous recommendations from satisfied customers.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Food Runner/Concessions Cashier
THE LOT La Jolla
09.2022 - 01.2023
- Communicated stand offerings and answered guest questions regarding orders.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Consistently provided friendly service to promote better customer engagement.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory and notified management of deficiencies or shortages.
- Adhered to alcohol service policies and procedures.
- Corrected order issues, provided refunds, and replaced items.
- Responded to customer complaints to help resolve issues.
Stock Associate
Walmart
06.2020 - 07.2021
- Blocked and faced products on displays and shelves in accordance with company policy.
- Checked aisles for spills or stock issue and made quick clean-up.
- Greeted customers and directed to requested products.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory storage in clean and organized fashion.
- Maintained effective team member communication.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
Education
Associate of Arts - General
Diablo Valley College
San Ramon, CAHigh School Diploma -
San Ramon Valley High School
Danville, CA06.2022
Skills
- Verbal and Written Communication
- Microsoft Office
- Stocking and Replenishing
- Order Fulfillment
- Reliable and Responsible
- Attention to Detail
- Safety Procedures
- Strong Attention to Detail
- Shelving and Storage
- Customer Service
- Motivated Team Player
- Active Listening
- Adaptable and Flexible
- Problem Solving
- Pallet Jacks
- Delivery Schedules
- Learning Styles
- Basting
- Time Management
- Complex Problem-Solving
Timeline
Food Runner/Concessions Cashier
THE LOT La Jolla
09.2022 - 01.2023
Salad Marker
MIXT
07.2021 - 03.2023
Stock Associate
Walmart
06.2020 - 07.2021
Associate of Arts - General
Diablo Valley College
High School Diploma -
San Ramon Valley High School
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