Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Castillo

Austin,TX

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.

Overview

10
10
years of professional experience

Work History

Sales Lead Keyholder

Smoke Atx
12.2020 - 02.2024
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
  • Achieved sales targets consistently through product knowledge and persuasive communication skills.

Sales Associate

Alpha Smoke
08.2019 - 11.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Self-motivated, with a strong sense of personal responsibility.

Shift Leader

Rivers & Reefs Pet Supply
02.2015 - 02.2017
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed and maintained knowledge of current sales and promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Developed, maintained and utilized diverse client base.

Cook

Sonic
01.2014 - 01.2015
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed opening and closing shift kitchen tasks.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Education

High School Diploma -

Southern Careers Institute Inc
Austin, TX

Skills

  • Customer Service
  • Merchandise Receiving and Handling
  • Cash Handling Accuracy
  • POS Software
  • Reliable and Responsible
  • Team training and development
  • Retail Merchandising
  • Inventory and Stocking
  • Store Opening and Closing
  • Goal-Driven
  • Cash Drawer Management

Timeline

Sales Lead Keyholder

Smoke Atx
12.2020 - 02.2024

Sales Associate

Alpha Smoke
08.2019 - 11.2020

Shift Leader

Rivers & Reefs Pet Supply
02.2015 - 02.2017

Cook

Sonic
01.2014 - 01.2015

High School Diploma -

Southern Careers Institute Inc

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Isaiah Castillo