Isaiah Castro-Barraza
Bellflower,CA
Summary
Hardworking employee enthusiastic about learning the aerospace field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Sales Representative
Floor & Decor
Downey, CA
09.2024 - Current
- Analyzed inventory data to optimize stock levels and enhance product availability.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Exceeded sales targets through effective planning and goal setting.
- Developed promotional displays that increased customer engagement and improved in-store navigation.
- Verified products appeared at correct locations in proper quantities.
- Implemented visual merchandising strategies to optimize product presentation and accessibility.
- Assisted customers in locating products and resolving inquiries efficiently.
- Monitored sales trends to identify opportunities for promotional initiatives and product placement.
- Utilized advanced computer skills to navigate various software programs, further enhancing the efficiency locating products and their details.
- Basic Data Entry to create profiles for future leads and customers.
Food Courier
DoorDash
Bellflower, CA
06.2020 - 09.2024
- Reduced delivery errors by double-checking orders, leading to increased customer satisfaction and fewer complaints.
- Resolved discrepancies between customer orders and delivered items promptly, enhancing customer satisfaction and loyalty.
- Provided support in resolving any discrepancies between customer orders and delivered items quickly, ensuring a satisfactory resolution.
Cashier
Sams Club
South Gate, CA
08.2017 - 06.2020
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Performed cash, card, and check transactions to complete customer purchases.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased overall store attractiveness by organizing shelves, displays, and signage according to corporate guidelines.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Sales Associate
Target
Whittier, CA
02.2012 - 09.2016
- Organized racks and shelves to enhance store visual appeal and attract customers to featured merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to ensure product availability and uphold store presentation standards.
Education
High School Diploma -
La Habra High School
La Habra, CA06-2008
Skills
- Team leadership
- Problem-solving
- Adaptability and dependability
- Merchandise stocking
- Bilingual
- Excellent computer skills
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Representative
Floor & Decor
09.2024 - Current
Food Courier
DoorDash
06.2020 - 09.2024
Cashier
Sams Club
08.2017 - 06.2020
Sales Associate
Target
02.2012 - 09.2016
High School Diploma -
La Habra High School