Isaiah Ciccarelli
Troy,New York
Summary
Motivated Night Shift Supervisor dedicated to ensuring operations run smoothly and efficiently during the night shift. Strong leadership, team building and multitasking skills. Adept at scheduling, cash handling and customer relations.
Overview
1
1
year of professional experience
Work History
Night Shift Supervisor
Price Chopper
10.2022 - Current
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to staff members.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Improved customer satisfaction by addressing concerns promptly and ensuring high-quality service from the night shift team.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
- Implemented quality control measures to ensure products met company standards before leaving the facility during the night shift operations.
- Participated in continuous improvement efforts, identifying areas for potential enhancements within night shift operations based on data analysis and observation.
- Upheld strict compliance with local, state, and federal regulations governing workplace safety, health, and environmental practices.
- Conducted regular performance reviews for night shift employees, setting goals for professional growth and addressing any areas requiring improvement.
- Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
- Managed communication between associates and management, addressing key issues and needs.
- Observed each team member to carry out duties and provided constructive criticism.
- Assisted customers with complaints, questions and concerns.
Education
High School Diploma -
Waterford-Halfmoon Junior-Senior High School
Waterford, NY06.2022
Skills
- Training and mentoring
- Training and coaching
- Supervisory Experience
- Risk Management
- Employee Motivation
- Technical knowledge
- Training experience
- Safety awareness
Timeline
Night Shift Supervisor
Price Chopper
10.2022 - Current
High School Diploma -
Waterford-Halfmoon Junior-Senior High School
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