Isaiah Colon
Hanover Park
Summary
Dedicated food service employee with a strong work ethic and conflict resolution skills. Known for collaborating effectively with team members to efficiently service, improve inventory management, and ensure compliance with safety standards.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Food Service Employee
Sodexo
Romeoville, IL
03.2023 - 05.2026
- Prepared and served food items following safety and sanitation guidelines.
- Collaborated with team members to ensure efficient service delivery during peak hours.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Trained new staff on operational procedures and food handling best practices.
- Monitored food quality to ensure compliance with health regulations and customer satisfaction.
- Developed positive relationships with customers
- Assisted in training new employees on proper food handling techniques, company policies, and customer service practices.
- Proactively anticipated customer needs during peak dining hours, minimizing wait times
- Increased sales through effective upselling of menu items and daily specials
- Developed strong rapport with regular customers, cultivating loyalty and generating repeat business.
- Managed inventory levels for optimal cost control, reducing food waste
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Ensured accurate cash handling procedures were followed at all times, safeguarding company assets from potential loss or theft.
- increased morale by keeping an open mind amongst coworkers and management.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Adjusted food preparation methods in accordance with customer requests.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Education
Bachelor of Arts - Criminal Justice
Lewis University
Romeoville, IL05-2026
Skills
- Food safety & Food preparation
- Positive attitude
- Quick learner
- Active listening
- Collaboration
- Conflict resolution
- Mediation
- Problem-solving
- Friendly and outgoing
- Working with diverse people & verbal and written communication
- Allergy awareness
- Strong work ethic
Accomplishments
I have graduated College with a Bachelor's degree in Criminal Justice & a minor in Philosophy. I have gained a mediation license in June, 2026 certified by credly and issued by Lewis University.
Certification
- Mediation - 8 Months
Languages
Spanish
Limited Working
Timeline
Food Service Employee
Sodexo
03.2023 - 05.2026
Bachelor of Arts - Criminal Justice
Lewis University