Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
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Isaiah Cosey

Isaiah Cosey

Madison

Summary

Motivated student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team-oriented and ready to learn.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Whitts Barbecue
Hermitage
03.2023 - Current
  • Communicated regularly with customers to gain insights into their needs.
  • Resolved conflicts between team members in an effective manner.
  • Managed customer service inquiries and complaints in a timely manner.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Ensured adherence to all closing procedures and policies.
  • Closed down the store and safely stored important company belongings.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Internship Student

Communication VIP
Chattanooga
01.2025 - 04.2025
  • Assisted in the organization of events such as conferences, seminars, and workshops.
  • Worked well in team environment as well as independently.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Organized and maintained filing systems for documents and records.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Inputted data into computerized spreadsheets utilizing Microsoft Excel software programs.
  • Updated and maintained databases with current information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Valet Attendant

PMC Parking Management Company
Rising Fawn
02.2024 - 12.2024
  • Assisted customers in retrieving their vehicles when requested.
  • Organized and coordinated the flow of traffic in and out of the parking lot.
  • Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
  • Operated shuttles between locations if needed for transportation purposes.
  • Provided directions and recommendations on local attractions upon request from customers.
  • Greeted customers and provided excellent customer service.
  • Greeted customers upon arrival, provided assistance with luggage and other items.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.

Education

Some College (No Degree) - Marketing: Professional Sales

University of Tennessee At Chattanooga
Chattanooga

Skills

  • Customer service
  • Event coordination
  • Sales techniques
  • Microsoft Excel
  • Data management
  • Conflict resolution
  • Relationship building
  • Team collaboration
  • Problem solving
  • Verbal and written communication
  • Social media posting
  • Fast learner
  • Data entry
  • Google docs experience
  • Interpretation and communication

Accomplishments

  • Was promoted within one month at both Whitts and my Valet job for my great customer service and problem solving skills with clients.
  • My internship allowed me to gain ample experience in a professional setting and experience with higher level clients.

References

References available upon request.

Timeline

Internship Student

Communication VIP
01.2025 - 04.2025

Valet Attendant

PMC Parking Management Company
02.2024 - 12.2024

Assistant Manager

Whitts Barbecue
03.2023 - Current

Some College (No Degree) - Marketing: Professional Sales

University of Tennessee At Chattanooga

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