Isaiah Cruz
Jacksonville
Summary
Experienced sales professional with 14+ years of success in driving revenue growth. Seeking to leverage proven B2B and B2C expertise to exceed targets, achieve company goals, and foster collaborative success.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
Dispatcher
Skirock Transport LLC
Jacksonville
09.2023 - Current
- Coordinated efficient load matching to optimize delivery schedules
- Cultivated strong B2B relationships with brokers and fleet operators
- Analyzed market trends to secure competitive rates
- Streamlined document preparation and invoicing processes
- B2B relationship building with broker, fleet owner, owner operator
- Calling Owners, O/O sign up for services
Account Manager
Sky Limit Creations LLC
Spartanburg
09.2019 - 05.2021
- Use tools like Salesforce and Excel as the lead point of contact for all customer accounts.
- Spearheaded client account management using Salesforce and Excel, ensuring seamless communication and
service delivery - Conducted comprehensive training sessions on product updates and new procedures
- Fostered enduring client relationships to enhance customer loyalty and satisfaction
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs, objectives, and retention.
Sales Technician
Budget Blinds
Colonial Beach
06.2017 - 09.2019
- Presented products at client residences, ensuring alignment with customer needs.
- Red product presentations and installations, aligning solutions with customer preferences
- Implemented feedback mechanisms to inform product development and service enhancements
- Ensured installation accuracy through meticulous shipment reviews
- Maintained safe and professional work habits throughout installation process
Home Furnishing Consultant
Ashley Furniture
Fredericksburg
02.2012 - 09.2018
- Present and demonstrate product features and benefits to promote value and consumer comprehension.
- Maintained in-depth product knowledge for all product features and benefits.
- Engaged previous customers to promote ongoing events.
- Managed entire sales process from initial contact to closing
- Kept current with industry trends in furniture styles, fabrics, and colors.
- Increase sales volume through providing protection plans, mattress, and wall art
Education
Bachelor Of Business Administration (BBA) - Business Management
Savannah State University
Savannah, GASkills
- Project management
- Client engagement
- In-depth scientific and product knowledge
- Digital engagement mastery
- B2B relationship building
- Emotional intelligence
- Data-driven sales strategy
- Compliance and ethical selling practices
- Self-starter
- Mentally strong
- Active listener
- Critical thinker
- Receptive to concerns and questions
- Salesforce proficiency
- Contract negotiation
- Strategic planning
- Time management
Certification
CDL, Class A. Tanker Hazmat Triples-Doubles
Timeline
Dispatcher
Skirock Transport LLC
09.2023 - Current
Account Manager
Sky Limit Creations LLC
09.2019 - 05.2021
Sales Technician
Budget Blinds
06.2017 - 09.2019
Home Furnishing Consultant
Ashley Furniture
02.2012 - 09.2018
Bachelor Of Business Administration (BBA) - Business Management
Savannah State University