Isaiah Dorado
Oak Park,IL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Holistic Coordinator
Verde Holistic Wellness Studio
Chicago, IL
04.2021 - Current
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Provided technical support to staff members regarding software applications and hardware systems.
- Analyzed data to identify trends in customer behavior and preferences.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Analyzed customer feedback surveys in order to identify opportunities for improvement.
- Assisted with the development of marketing campaigns aimed at increasing sales volume.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Monitored inventory levels and ordered additional supplies as needed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interpreted and explained work procedures and policies to brief staff.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Escape Room Game Master
Psych Escape Room
Orland Park, IL
06.2020 - 10.2021
- Monitor rooms while games were in progress
- Greet clients and walk them to their rooms
- Clean,reset, and maintain rooms
- Selected colors, images, textures and shapes to create game layout.
- Processed cash and card transactions
- Performed troubleshooting on gaming systems to identify and resolve software or hardware problems.
- Kept bathrooms attractive and professional by removing trash, wiping surfaces, and cleaning toilets
- Provided guidance and advice to customers regarding best practices while playing games.
- Observed and listened to players in order to stay up to date on gameplay.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
Team Member
Blaze Pizza
Orland Park, IL
03.2018 - 04.2019
- Adhered to food safety standards when storing and preparing foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Set up and performed initial prep work for soups, sauces and salads.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Accept food deliveries for restaurant
- Prepare to go orders for customers.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High school diploma -
Carl Sandburg High School
05.2021
Skills
- Cashiering
- Cash Handling
- Cleaning Experience
- Packaging
- Order Picking
- Merchandising
- Load & Unload
- Event Planning
- Inventory Control
- Organizational Skills
- Order Picker
- Sales
- Restaurant Experience
- Time Management
- Recordkeeping
- Data Entry
- Presenting Ideas and Plans
- Point of Contact
- Professional Networking
- Business Development
- Project Support
- Scheduling Expertise
- Strategic Planning
- Schedule Management
- Schedule Coordination
- Patient Scheduling
- Discretion and Confidentiality
Certification
Driver's License, 10/01/19, 05/01/24
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Holistic Coordinator
Verde Holistic Wellness Studio
04.2021 - Current
Escape Room Game Master
Psych Escape Room
06.2020 - 10.2021
Team Member
Blaze Pizza
03.2018 - 04.2019
High school diploma -
Carl Sandburg High School
Similar Profiles
Carlos CarvajalCarlos Carvajal
Sales Manager at Alternative CBD Holistic WellnessSales Manager at Alternative CBD Holistic Wellness
Talyn CarterTalyn Carter
Shipping Executive at Holistic Wellness ConsultingShipping Executive at Holistic Wellness Consulting
Amanda KissickAmanda Kissick
Health and Wellness Consultant at Seeds of Wellness Holistic Health CentreHealth and Wellness Consultant at Seeds of Wellness Holistic Health Centre
Mary DevittMary Devitt
Childcare Provider at Shepardson ElementaryChildcare Provider at Shepardson Elementary
Jeffrey HainJeffrey Hain
Field Supervisor at Top to Bottom Construction, IncField Supervisor at Top to Bottom Construction, Inc