Isaiah Duran
Moreno Valley,CALIFORNIA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with 4 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level APO (Armed position). Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Marine(reserve)
U.S Marine Corps
08.2021 - Current
- Currently a lance corporal working on corporal rank
- My M.O.S is being a radio field operator, where I fix Humvee radios/ dispatch networks to enable calls
- I also monitor radio frequencies and help adjust broadcast for future "missions"
- I was one of the top 10 in my unit (out of 90) during bootcamp and carry that work ethic in everything I do hence the reason of getting promoted faster.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Security Officer
Blackstone Consulting Inc
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle,and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Wrote detailed reports of all security breaches and investigations.
Courtesy Clerk
Stater Brothers Markets
01.2024 - 03.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Security guard
Gate keepers
07.2022 - 12.2023
- I was a Lead Officer at gate keepers security firm located at Roadrunner in San Jancinto.
- I work all over southern California, from Oceanside all the way to Palm Desert
- My Main locations of work was the City of Ocean Side, Days Inn in Riverside, as well as Road Runner in San Jancinto
- Daily reports ensuring safety of the property/employees and residents.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Recycling personel
Recycle wise
11.2021 - 07.2022
- Separating metal, plastic, and glass bottles usually ended the day with a literal ton of plastic! I worked a state computer that detected any trace number of fluids despite the container
- Operated 2 forklifts and maneuvered heavy compacted recyclables.
- Improved material processing speeds by utilizing appropriate tools and machinery effectively.
- Reduced waste contamination by diligently inspecting and removing non-recyclable materials.
- Upheld quality control standards by meticulously monitoring the condition of incoming materials, ensuring only appropriate items were processed.
- Established strong relationships with local collection agencies, coordinating schedules to optimize pick-up routes for maximum efficiency.
- Supported the development of new recycling programs, participating in training sessions and workshops as necessary.
- Maximized operational efficiency, regularly inspecting equipment for maintenance needs and reporting issues promptly.
- Educated community members about responsible recycling habits during local events and initiatives.
- Assisted customers at public drop-off sites by providing guidance on proper disposal methods for recyclables.
- Refined waste management procedures, collaborating with supervisors to implement new strategies for improvement.
- Promoted environmental awareness among coworkers, emphasizing the importance of proper recycling practices.
- Compressed materials into reusable, shippable or movable sizes using balers and other equipment.
- Took notes and kept records of equipment and tool maintenance and materials needed, delivered and sorted.
- Checked sorting machines and equipment for functionality and performed both regular maintenance and emergency repairs to restore functionality.
- Operated forklifts, pallet jacks or front-end loaders to load bales, bundles or other heavy items onto trucks for shipping to smelters or other recycled materials processing facilities.
- Cut discarded products such as appliances and automobiles into small pieces using saws, blow torches or other hand or power tools.
Crew member
McDonald's
01.2020 - 08.2021
- Started as a dishwasher but quickly worked my way up to the cash register, where I handled high volume lunch and dinner rushes; Most of the time by my lonesome
- Cleaning the interior and the exterior of McDonald's daily
- Categorizing inventory/sanitation sheets for health and code inspectors
- I was in the process of becoming an assistant manager, ultimately choosing to become a Marine instead.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
No Degree -
Moreno Valley College
16130 Lasselle St, Moreno Valley, CA 9255112.2027
High School Diploma -
Rancho Verde High
17750 Lasselle St, Moreno Valley, CA 9255101.2021
Skills
- IT
- RFO analysis
- Data logging
- Report Writing
- Team Leadership
- Security Guard License
- Military experience
- Government security clearance
- Firearms expert
- Self-Defense
- Superior customer service
- De-Escalation Techniques
References
- Julie, McDonald's, 9293092093
- Ada Valdez, Southern California Events, 9515758915
- Robert, Recycle-wise, 94893840803
- Aaron Castro, Gatekeepers, 909083802802834
Volunteer Experience
- I currently practice Judo/Jiujitsu at Carlson Gracie riverside.
- Working on ranking up to corporal leadership position in my unit.
- I volunteer my time on weekends to cut homeless veterans' hair, mainly at my base in camp Pendleton.
- I help my cousin who is a caregiver.
- In charge of 60 marines in my M.O.S shop, teaching the job/ensuring safety amongst my R.F.O's in training.
Wrestling, Judo, MMA, Muay Thai,
I have been in wrestling for over five years. I started wrestling in seventh grade and I enjoy learning new things to challenge myself and push myself to my limits and more. I recently started to learn Judo with my brother at his gym we practice together to learn new styles of takedowns and to help us get ready for competitions. I love to learn more on MMA and Muay Thai, I'll be starting this year as a new join to challenge myself with new opportunities.
Timeline
Security Officer
Blackstone Consulting Inc
01.2024 - Current
Courtesy Clerk
Stater Brothers Markets
01.2024 - 03.2024
Security guard
Gate keepers
07.2022 - 12.2023
Recycling personel
Recycle wise
11.2021 - 07.2022
Marine(reserve)
U.S Marine Corps
08.2021 - Current
Crew member
McDonald's
01.2020 - 08.2021
No Degree -
Moreno Valley College
High School Diploma -
Rancho Verde High
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