Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Isaiah Forbes

St Louis,MO

Summary

Academic Advisor with proven success in guiding students through educational requirements and degree programs. Expertise in academic advising principles complemented by strong communication and interpersonal skills. Committed to addressing personal and social challenges that hinder student wellbeing and academic performance. Consistently enhances student experiences to facilitate achievement of full potential.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Academic Advisor

Lindenwood University
Saint Charles, MO
12.2023 - Current
  • Developed personalized academic plans for students to achieve their educational goals.
  • Evaluated transfer credits and advised students on credit applicability to degree programs.
  • Guided students in setting goals and achieving educational objectives.
  • Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.

Freshmen Seminar Instructor

Lindenwood University
Saint Charles, MO
12.2023 - Current
  • Maintained accurate records of attendance, grades and assessments for all students in the course.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Provided feedback on student assignments such as essays, research papers or lab reports.

Graduate Admissions Counselor

Webster University
Saint Louis, MO
09.2022 - 12.2023
  • Reviewed admissions applications and evaluated student credentials.
  • Assessed student interests and skills and provided strategic information about pursuing suitable courses.
  • Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
  • Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.

Assistant Director of Admissions

Chamberlain University College of Nursing
06.2018 - 09.2022
  • Utilized data analytics tools to monitor student application trends and identify potential areas of improvement in the admissions process.
  • Developed and implemented comprehensive recruitment and enrollment management strategy.
  • Assisted in the development and implementation of admissions strategies to meet enrollment goals.
  • Collaborated with other departments to ensure that all deadlines were met for each applicant cycle.

Customer Service Representative

Herff Jones
01.2016 - 06.2018
  • Process and enter orders received through multiple channels.
  • Maintain and provide accurate manufacturing specifications for production.
  • Respond to inquiries from customers and potential customers needing information about our products and programs.
  • Used company troubleshooting resolution Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Member Service Representative

Land of Lincoln Credit Union
03.2015 - 06.2018
  • Cashed checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Maintained customer confidence and protected bank operations by keeping information confidential.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.

Education

Master of Science -

Eastern Illinois University
Charleston, IL
12.2017

Bachelor of Arts -

Eastern Illinois University
Charleston, IL
05.2015

Skills

  • Career Planning
  • Student Records Maintenance
  • Student advising
  • Course Counseling
  • In-Depth Program Knowledge
  • Student retention strategies
  • Student registration
  • Academic planning
  • Class instruction
  • Curriculum planning and implementation

Certification

Training and Development

References

References available upon request.

Timeline

Academic Advisor

Lindenwood University
12.2023 - Current

Freshmen Seminar Instructor

Lindenwood University
12.2023 - Current

Graduate Admissions Counselor

Webster University
09.2022 - 12.2023

Assistant Director of Admissions

Chamberlain University College of Nursing
06.2018 - 09.2022

Customer Service Representative

Herff Jones
01.2016 - 06.2018

Member Service Representative

Land of Lincoln Credit Union
03.2015 - 06.2018

Master of Science -

Eastern Illinois University

Bachelor of Arts -

Eastern Illinois University

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Isaiah Forbes