Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Gamez

Fresno,CA

Summary

Dynamic Crew Leader with extensive experience at Expo Party Rentals, excelling in customer engagement and equipment maintenance. Demonstrated leadership in mentoring new hires and enhancing team performance. Skilled in navigating complex situations with a focus on safety and efficiency. Proven ability to boost customer satisfaction through exceptional service and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Crew Member/Crew Leader

Expo Party Rentals
Fresno, CA
08.2022 - 06.2024
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Answered phone calls promptly to provide accurate information about paid orders or prices and locations where the items would be placed.
  • Settled issues among crew members by addressing problems immediately and mediating disagreements.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
  • Inspected equipment for proper operation before use by crew members.
  • Operated equipment with strong focus on safety and ground communication.
  • Provided technical support to crew members when operating machinery or equipment.
  • Mentored newly hired crew members to prepare each for job roles.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Coordinated with warehouse staff for efficient cargo loading and unloading.
  • Secured merchandise, avoiding damage during transportation.
  • Followed routes assigned by dispatchers to meet delivery objectives.
  • Utilized GPS and maps for efficient route planning.
  • Managed fuel consumption and expenses for vehicle operations.
  • Assisted with loading and unloading freight when necessary.

Education

High School Diploma -

Crescent View South
4348 W Shaw Ave, Fresno, CA 93722
06-2020

Skills

  • Customer engagement
  • Customer service
  • Equipment maintenance
  • Clear communication
  • Safety
  • Workplace safety
  • Willingness to learn
  • Valid Driver's license
  • Taking orders
  • Machine operations
  • Tool and equipment use
  • Crew leadership
  • Problem-solving
  • Safety awareness

Timeline

Crew Member/Crew Leader

Expo Party Rentals
08.2022 - 06.2024

High School Diploma -

Crescent View South
Isaiah Gamez