Isaiah Garcia
Austin
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Texas Tint And Inspections
Austin
11.2024 - Current
- Supervised cash handling processes to ensure accuracy of transactions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Answered customer questions and addressed problems and complaints in person and via phone.
E-Commerce Supervisor
Kroger
Chesapeake
04.2024 - 11.2024
- Provided guidance on optimizing product pages for search engine visibility.
- Trained staff on how to use e-commerce platforms effectively.
- Oversaw inventory management processes including product selection, pricing, ordering, and fulfillment.
- Monitored customer feedback to ensure high levels of satisfaction with products and services.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
Store Manager
ETE fitness co.
Virginia Beach
06.2022 - 04.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Assessed operational efficiency of the store's departments.
- Performed regular price checks to ensure competitive pricing.
- Prepared monthly reports on sales figures, expenses, profits.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Pro Shop Supervisor
Lowes Home Improvment
Chesapeake
09.2020 - 06.2022
- Developed strategies to increase sales volume through promotions and discounts.
- Assisted other departments with special projects or tasks as needed.
- Trained new employees on product knowledge, cash register operation, customer service techniques and store policies.
- Communicated regularly with corporate office regarding store performance metrics.
- Supervised daily operations of Pro Shop, including sales, customer service and inventory management.
Education
Associate of Science - Animal Science
Austin Community College
Austin, TX12-2027
High School Diploma -
Anderson Junior College
Austin, TX05-2018
Skills
- Customer service
- Inventory management
- Shift scheduling
- Order management
- Problem-solving
- Hiring and training
Timeline
Assistant Store Manager
Texas Tint And Inspections
11.2024 - Current
E-Commerce Supervisor
Kroger
04.2024 - 11.2024
Store Manager
ETE fitness co.
06.2022 - 04.2024
Pro Shop Supervisor
Lowes Home Improvment
09.2020 - 06.2022
Associate of Science - Animal Science
Austin Community College
High School Diploma -
Anderson Junior College
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