Isaiah Garrido
148 Calais St Laguna Niguel,CA
Summary
Motivated individual with experience in management and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Excellent problem solving and time management skills.
Overview
6
6
years of professional experience
Work History
Partner Account Manager
Human Interest
10.2023 - Current
- Built and developed strong relationships with Financial Advisors, CPA's, Benefit Broker's, and Payroll Vendors
- Would educate partners on the benefits of a 401k with Human Interest for their client's
- Worked and attended events to promote Human Interest
- Collaborated with partners to make introductions to other partnerships
District Manager, CPA Centric Sales Team
ADP- Automated Data Processing, Inc.
06.2023 - 10.2023
- Surpassed business goals in first year
- Nominated as the region's number one Retirement Champion
- Trained new hires how to pitch and sell retirement plans
- Cultivates relationships with CPA accounts across Orange County to drive new business as a part of an elite sales team with the highest quota in the Pacific Southwest Division
- Experience selling Human Capital Management services including payroll, HR, tax credits, workers compensation, retirement, and health benefits
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Associate District Manager, CPA Centric Sales Team
ADP- Automated Data Processing, Inc.
05.2022 - 06.2023
- Surpassed business goals by hitting 6 month benchmark
- Built relationships with customers and community to promote long term business growth
- Coordinated with other district managers to actualize performance improvement strategies
- Prospected my way to district manager within a year
Dispatch Supervisor
UPS
01.2021 - 05.2022
- Maintained updated and detailed records of calls in physical and electronic database
- Directed dispatching, routing, and tracking of 150 fleet vehicles
- Managed system support functions to set priorities and service levels expectations
- Generated documentation and information required for customer shipments
- Reported customer feedback to management
Health and Safety Supervisor
UPS
01.2020 - 01.2021
- Performed daily audits to verify employees were following CDC guidelines
- Inspected work practices and procedures for compliance with company and federal regulations
- Monitored safety practices of new and existing employees
- Trained company employees in safety procedures and provided in-depth documentation for review
Supervisor
UPS
09.2018 - 01.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Consistently met quarterly goals and increased employee retention rate
- Developed training, task, and process guidelines and communicated clear and concise directions to employees
Education
Bachelor of Science - Business Administration
Boyce College
Louisville, KY05.2022
Skills
- Team Management and Supervision
- Complex Problem Solving
- Operations and Management
- Verbal and Written Communication
- Sales Reporting
- Proficient with Microsoft Office, WebEx, Zoom, Salesforce CRM
- Professional Relationships
- Prospect Targeting
- Customer Retention
Timeline
Partner Account Manager
Human Interest
10.2023 - Current
District Manager, CPA Centric Sales Team
ADP- Automated Data Processing, Inc.
06.2023 - 10.2023
Associate District Manager, CPA Centric Sales Team
ADP- Automated Data Processing, Inc.
05.2022 - 06.2023
Dispatch Supervisor
UPS
01.2021 - 05.2022
Health and Safety Supervisor
UPS
01.2020 - 01.2021
Supervisor
UPS
09.2018 - 01.2020
Bachelor of Science - Business Administration
Boyce College
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