High energy service worker with exceptional social skills and an extensive background in customer satisfaction and leadership. Dedicated to giving everyone the hand made experience to fit that individuals expectation of service. Gets along with anyone and loves building relationships with customers and peers while getting the job done right.
*Working in a fast paced food kitchen trailer.
*Maintain cleanliness and administer superior customer service while keeping organized and tidy.
*Prepare, and deliver large catering orders.
*Serve catering events with a cheerful demeanor and assist people in making their eating experience superior.
*Operating a crew of 25 or more employees while keeping a high expectation of speed, quality and service
*Maintaining a constant healthy payroll, cost of goods quality assurance reports.
*Made daily bank drops.
*Created a weekly schedule to properly work around my employees lives while intentionally putting the aces in their places to meet expectations for our customers and to develop my employees in the areas needed.
*Placing weekly orders to supply the shop for the week without running out of product or allowing anything to expire.
*Delivered exceptional levels of customer service by expertly training leadership and staff.
*Conducted leadership reviews and goal setting to better develop a stronger leadership team.
*Assist in the opening of new shops in untouched regions by developing community relationships and networking.
*Conducted quarterly shop meetings to analyze what we needed as a whole to make our environment strong and supportive to the morale of our staff and employees.
*Devised culture outings to strengthen comradery.
*Lead four day training for new hires to prepare them to successfully administer high expectations of speed, quality and service.
*Maintained relationships with customers inside and outside of work in order to stay included in my community and make an impact from both directions.
*Took care of any disciplinary actions and plans to hold people accountable to becoming a better version of themselves inside and outside of the shop,
*Get up early, stay up late, change the world!
*Able to work efficiently in an high paced environment
*Multitasking
*Excellent morale
*Drink mixing
*Point of sales use
*Ability to bring people together
*Excellent customer service
*Ability to deescalate upset customers
*Leadership abilities
*Food handlers certification
*Quick learner
*Highly efficient