Enthusiastic, highly motivated skillful individual willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon INC
04.2024 - Current
Assisted in the training of new fulfillment associates according to procedures and regulations, sharing best practices and offering support as needed.
Demonstrated adaptability by training in multiple job functions within the fulfillment center.
Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Transmissions Radio Operator
United States Marine Corps
09.2019 - 02.2024
Facilitated clear and effective communication between field operators and command centers during critical operations
Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
Maintained accurate documentation of messages transmitted and received.
Ensured proper handling of classified information, safeguarding sensitive data during radio transmissions.
Restaurant Shift Manager
Thompson Management Assoc
01.2018 - 01.2024
Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
Excelled in every store position and regularly backed up front-line staff.
Assigned tasks to employees and oversaw opening and closing of restaurant.
Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
Education
Associate of Applied Science - Multimedia Graphic Design
Pikes Peak Community College
Colorado Springs, CO
05.2023
Skills
Learning Ambassador
Process Guide
Trailer Dock and Release (GTDR)
Powered Industrial Trucks (PIT)
Manual Inducting and Palletization
Team Leadership
Collaborative
Timeline
Amazon Fulfillment Associate
Amazon INC
04.2024 - Current
Transmissions Radio Operator
United States Marine Corps
09.2019 - 02.2024
Restaurant Shift Manager
Thompson Management Assoc
01.2018 - 01.2024
Associate of Applied Science - Multimedia Graphic Design