Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Hatcher

Urbandale

Summary

Dynamic and dedicated professional with a strong work ethic, honed through experience at Hyvee Market Grill and McDonald's. Proven ability to deliver exceptional customer service while managing high-volume, maintaining operational efficiency, demonstrating accountability and a commitment to excellence in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Waitre

Hyvee Market Grill
12.2023 - Current
  • Delivered exceptional customer service and ensured guest satisfaction.
  • Managed multiple tables efficiently during peak hours.
  • Assisted in training new staff on menu and service protocols.
  • Processed orders accurately using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining areas.

Garden Worker

Hyvee Garden Center
04.2023 - 12.2023

•Maintained trees, flowers, and plants.

•Helped customers lift and move bulky items.

•Managed cash and credit transactions efficiently.

Drive-Thru Cashier

McDonald's
03.2023 - 04.2023
  • Processed customer orders efficiently at drive-thru while maintaining a friendly demeanor.
  • Operated point-of-sale system to ensure accurate transaction processing and cash handling.
  • Assisted in training new team members on operational procedures and customer service standards.
  • Communicated effectively with kitchen staff to ensure timely order fulfillment and quality control.
  • Handled customer inquiries and resolved issues promptly to enhance overall satisfaction.
  • Maintained cleanliness and organization of work area to comply with health and safety regulations.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.

Education

Urbandale High School
Urbandale, IA

Skills

    Hard working

    Never gives up

    Strong Work ethic

    Accountable

Timeline

Waitre

Hyvee Market Grill
12.2023 - Current

Garden Worker

Hyvee Garden Center
04.2023 - 12.2023

Drive-Thru Cashier

McDonald's
03.2023 - 04.2023

Urbandale High School
Isaiah Hatcher