Isaiah Hayes
Union City,GA
Summary
Driven professional with a proven track record at Avery Dennison, enhancing communication and exceeding deadlines. Skilled in customer relationship management and maintaining meticulous attention to detail. Demonstrated ability to foster teamwork, streamline operations, and significantly improve workflow efficiency. Expert in problem-solving and ensuring customer satisfaction through exceptional service.
Overview
12
12
years of professional experience
Work History
Warehouse Floater
Avery Dennison
Peachtree City, GA
04.2022 - Current
- Enhanced communication between departments by regularly updating supervisors on inventory levels, discrepancies, or other concerns impacting workflow.
- Aided management in meeting tight deadlines by consistently completing assignments ahead of schedule without sacrificing accuracy or quality standards.
- Assisted in training new employees on warehouse procedures, policies, and safety protocols to foster a productive work environment.
- Collaborated with team members to ensure timely completion of daily tasks and smooth operations within the warehouse.
- Displayed excellent problem-solving skills by quickly identifying potential issues within the warehouse workflow and proposing viable solutions to management for consideration.
Inside Sales Representative
Wencor
Peachtree City, GA
06.2018 - 10.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Shipping Lead
Wencor
Peachtree City, GA
10.2016 - 06.2018
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
- Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
- Communicated between customers, suppliers, and shipping companies to check on deliveries.
- Analyzed data to prepare reports and identify process improvements.
Kitchen Manager
Truett’s Pizza Cafe
Fayetteville, GA
08.2012 - 10.2016
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Education
High School Graduate -
Faith Academy
Stockbridge, GA05.2015
Skills
- Teamwork and Cooperation
- Self-Motivated and Independent
- Attention to Detail
- Effective Communication
- Cheerful and energetic
- Exceptional customer service
- Customer Relationship Management
Accomplishments
- Supervised team of twenty-five staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Warehouse Floater
Avery Dennison
04.2022 - Current
Inside Sales Representative
Wencor
06.2018 - 10.2020
Shipping Lead
Wencor
10.2016 - 06.2018
Kitchen Manager
Truett’s Pizza Cafe
08.2012 - 10.2016
High School Graduate -
Faith Academy