Isaiah Hiciano
Monticello,NY
Summary
I am a dedicated and eager individual who is looking for a position to gain hands-on work experience. With strong interpersonal skills helping me adapt and collaborate in a fast paced work environment. My motivation for continuous improvement makes me a great addition to any workplace.
Overview
6
6
years of professional experience
Work History
Logistics Manager
Kohl's Distribution Center
09.2023 - 10.2024
- In charge of sorting, packaging and shipping goods by hand
- Fast paced work environment built on my adaptability skills
- Ten hour days trained me to have an substantial amount of physical stamina to lift and move freight by hand
- Repeated group projects aided me in learning how to work as a team
- Communications skills were required to ensure that the projects I was in charge of met the company's standards
- Organizational skills needed to keep the warehouse clean and neat for the tens of thousands of cartons that get processed
- Practiced and abided by all safety protocols to ensure no injuries happened to me or colleagues from the loud environment with lots of heavy machinery
Chief Executive Officer
Busy Chasing Sales
07.2020 - 08.2023
- Financial acumen was the most important thing to make sure the business was financially healthy to pay back investors that funded my business that generated a little over six figures yearly net
- Market research was required to ensure that the products I chose were favored by the masses
- Negotiation tactics were learned to help get me better prices on my orders from suppliers to benefit my business
- Inventory management was needed to satisfy customers by making sure there was always product to fulfill incoming orders without over stocking
- Adaptability was needed to keep up with the trends that were forever changing over the years
- Marketing skills to promote my products efficiently and effectively to reach my target audience
- Customer service skills to provide my clients with a great buying experience
Waiter
YO1
06.2022 - 12.2022
- Greeting the customers in a friendly manner before getting them settled into a table quickly so they feel welcomed
- Communicate with people from all walks of life to determine what they will be indulging in exercising my interpersonal skills
- Catering to multiple people's needs at the same time improving my ability to juggle tasks providing an unforgettable experience
- To create a more pleasurable experience I kept the dining hall pristine
- Learned to regulate my mood to stay high energy providing a positive impact on everyone that I came in contact with
- Always put my best foot forward to make everyone feel comfortable like they were eating at home
- Time management was needed for food to reach tables promptly
- Gained a keen attention to detail from monitoring guest orders allowing me to provide personalized services
- Fostered empathy from all the different types of customers who walked in the door connecting on a personal level
Crew Trainer
McDonalds
06.2019 - 02.2021
- Was a versatile worker that was placed in all positions to push the crew to success
- Learned how to be a leader by teaching new employees their roles and responsibilities
- Problem Solving was needed for the various challenges that I encountered during daily operations and training which developed my skills to think critically
- The diverse group of co workers that I trained enhanced my appreciation for different perspectives
- Customer service skills were worked on to deal with complaints that came from dissatisfied customers
- Required to show a surplus of initiative in all situations to create an environment of over achievers
Information Technology Intern
Sullivan County Summer Youth Employment Program
05.2019 - 08.2019
- Meticulously inputting data into spreadsheet applications
- Learned how to conduct myself in an interview receiving a certification under the guise of owning the interview
- Managed computer systems to ensure optimal performance keeping the security of the data secure
- Being a one man team required me to be self sufficient to ensure my task list always got completed in a timely fashion
- Creative thinking was used to help my supervisor with any and all projects that were being worked on
- Sought out input always to perfect my assignments since I was solely responsible for the results
- Learned food safety, sanitation and preparation by extending a helping hand to the culinary department when mine was closed
Seasonal Assistant Supervisor
Monticello High School
11.2018 - 03.2019
- Assisted closely with the academy of finance board to make sure the curriculum PowerPoints were all up to date
- Trust was needed from me in my partners since their task impacted the projects I would oversee
- Learned to be receptive to constructive criticism due to the fast feedback loop from my supervisor
- Sharpened my computer skills on applications like word, PowerPoint, excel, google spreadsheets and many more
- Taught me how to set systems to make sure I got the task done before their deadlines
- Pushed me to be proficient in my classes since this position was only available to those who went above and beyond academically
Education
High School Regents Diploma - AP classes, college classes
Monticello High School
Monticello, NYSkills
- Shipping and receiving
- Warehouse Management
- Distribution Management
- Supply Chain Management
- Logistics Management
- Shipping and receiving operations
- Skilled in Software
References
Available upon request.
Timeline
Logistics Manager
Kohl's Distribution Center
09.2023 - 10.2024
Waiter
YO1
06.2022 - 12.2022
Chief Executive Officer
Busy Chasing Sales
07.2020 - 08.2023
Crew Trainer
McDonalds
06.2019 - 02.2021
Information Technology Intern
Sullivan County Summer Youth Employment Program
05.2019 - 08.2019
Seasonal Assistant Supervisor
Monticello High School
11.2018 - 03.2019
High School Regents Diploma - AP classes, college classes
Monticello High School
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