Logistics & Operations Specialist with a successful background providing global supply chain management in the international government/military contracting sector. Extensive experience supporting the U.S. Embassy in Afghanistan, DLA Troop Support in Europe, Al Udeid Airbase in Qatar and various other location Internationally. Proven ability to oversee and manage multi-million-dollar projects to include management, warehousing, procurement, dispatch and distribution operations. Proficient in devising strategies to effectively manage resources, secure efficient workflows and meet challenging deadlines. Currently seeking a challenging Supply Chain/Logistics/Operations and/or management position.
Overview
12
12
years of professional experience
Work History
Rations Supervisor
Vectrus (V2X)
10.2023 - Current
Ordered all food and consumable materials for on-base DEFAC facilities.
Worked closely with all DEFAC managers to provide quality meals for a 1,800+ daily headcount.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Maintained compliance for handling and storing food, passing all audits conducted by military personnel.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Improved DEFAC account status for monthly and fiscal goals outlined by company management.
Helped cost savings by using creative meal and ingredient strategies while also maintaining healthy and appetizing meals.
Familiarized with AFMIS database and STORES ordering network.
Demonstrated commitment to organization's core values, leading by example and fostering culture of excellence.
Portfolio Manager (Interiem)
Austability
06.2023 - 09.2023
This position supports and undertakes broad range of duties in relation to operations of several held contracts in Agadez, Niger (Niger Airbase)
Total Contract Value of 8 Million+ in region.
Provided and managed 24k-26k gallons of bulk water daily.
Provided and managed 200+ local Nigerian DEFAC personnel to Prime Contract Amentum.
Provided and managed 30+ local Nigerian Roads and Grounds personnel to Amentum.
Provided and personally operated heavy equipment for Roads and Grounds operations using bulldozers, graders, loaders, excavators, forklifts, etc.
Awarded 1M+ expansion of Roads and Grounds scope by military.
Facilitated portfolio performance review and implemented new strategies.
Developed rebalancing and contingency strategies to minimize risk exposures such as supply chain issues from coups (2023) and inclement weather in the region.
Developed strategic plans for day-to-day financial operations.
Analyzed business processes to identify cost savings and operational efficiencies.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Supervised operations staff and kept employees compliant with company policies and procedures.
Assisted in recruiting, hiring and training of team members.
Analyzed and reported on key performance metrics to senior management.
Developed and maintained relationships with external vendors and suppliers.
Senior Operational Support Specialist
Austability
12.2022 - 06.2023
This position supports and undertakes broad range of duties in relation to functions of AGQFZ, operational and personnel related issues.
Managed 3 Million+ in Contracts in region.
American Operational Manager for Austability awarded contracts in Region. Also, served and stepped up as interim Portfolio Manager due to leave of absence.
Provided and directed day-to-day logistical operations for 100+ subcontracted OCN employees to Prime Contract IAP.
Follows up with clients to verify optimal customer satisfaction following support engagement and problem resolution
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led onboarding and training of new hires to fulfill business requirements.
Increased profit by streamlining operations.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Earned recognition as top performer consistently exceeding targets throughout my tenure as specialist in the field.
Interpreted clients' needs and introduced services to fit specific requirements.
Transportation and Warehousing Manager
Austability
01.2022 - 11.2022
Directly worked with and assisted senior leadership of Defense Logistics Agency (DLA) Troop Support Europe and Africa contracting division
This European Command (EUCOM) Subsistence supplemental agreement was designed to provide subsistence support to troops in an expeditionary manner.
Managed and shipped 199 deliveries totaling approximately 104,000 Tons of approved sources food across 24 Northern and Southern European ports.
Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.
Create and implement best practice logistics principles, policies and processes across portfolios to improve operational and financial performance.
Negotiated with vendors on freight costs, cutting shipping prices by 25%.
Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
Monitor quality, quantity, delivery times, and transport costs.
Negotiate rates and contracts with transportation and logistics providers.
Recommend optimal transport modes, routes, or frequency.
Select carriers/suppliers and monitor service against performance criteria.
Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.
Ensure integrity of inventory accuracy and manage stock movements with help of direct reporting.
Identify and resolve any inventory discrepancies and ensure inventory and system records agree.
Assisted in evaluating and analyzing offers received from suppliers and service providers.
Procured goods and supplies while adhering to strict industry rules and procedures.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Food Ordering Supervisor (Interim) & Warehouseman
DynCorp International LLC (Amentum)
08.2019 - 07.2021
Worked at the Program Executive Office Managing the ordering and receipting for subsistence and food supplies for the ALiss Program (50 million) while adhering to Department of State budget parameters.
Maintained monthly inventory budget of 2 million USD
Served as direct supervisor for 15-member local Afghan and third country national warehouse team
Served as ALiss Program liaison to Vendors in Dubai and Afghanistan advocating programs interests and ensuring all procurement actions satisfy requirements and are executed in timely manner.
Proficient in "Yellow Dog", inventory management system used to track, account, and order food/consumable supplies for US Embassy.
Placed accurate food and consumable orders based on daily consumption rates for the US Embassy Kabul: Providing meals for 6 cafeterias & 4,000 personnel daily.
Received and transferred daily shipments and deliveries.
Unloaded and sorted cargo as part of accurate and efficient shipments
Used hand-held scanners and physical logs to accurately track inventory items and to uncover and address inaccuracies.
Kept detailed records of inventories and merchandise inventory transactions.
Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
Operated moving trucks safely to deliver items to destination without nicks or scratches
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment such as forklifts and delivery trucks.
Monitored employee performance and offered leadership to improve any deficiencies
Identified inefficiencies leading to improved productivity.
Contributed to consistent customer satisfaction rating by keeping high-quality food on hand and providing timely deliveries.
Security Badge Technician (Included Biometrics)
DynCorp International (Amentum)
08.2019 - 08.2020
Completed quality biometrics processing by capturing electronic fingerprints, photographs and signatures within established program-wide processing times.
Held and grasped applicant's hands to obtain quality fingerprints.
Conducted security clearance verification for all US Embassy employees (50 daily)
Reviewed applicants' identification to to verify identity against application information.
Controlled entry access for 300+ workers and visitors leaving and coming onto Embassy compound
Worked along side of Vetting and FSNI to maintain security and safely protocols for guests entering and exiting.
Created and issued badges with each individual's clearance for all Embassy personnel to include Afghans and any visitors (200 daily)
Created Security SOPs for badge and entry control
Warehouse Stocker
Costco Wholesale
06.2012 - 10.2014
Minimized packaging time by designing streamlined organization system for all items in warehouse.
Collaborated with appropriate supervisors to effectively cut down on defective items in storage and in shipments.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Completed physical inventory counts each quarter.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.
Blocked and faced products on displays and shelves in accordance with company policy.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Managed timely and effective replacement of damaged or missing products.
Maintained productivity and accuracy while continuously lifting and unpacking over 40 pounds of packages.
Education
Criminal Justice - Criminal Behavior
Virginia State University
Petersburg, VA
Skills
Supply Chain Distribution
High-Pressure Environments
Policy and Procedure Implementation
Business Strategy Development
Client Relations
Purchasing and Procurement
Budgeting and Cost Control
Business Development
Vendor Relations
Process Oversight
Additional Information
Active Secret Security Clearance, Department of State (DOS)
Customer Relationship Management (CRM)
ServSafe Certified
Subsistence Total Order and Receipt Electronic System (STORES)