Isaiah J. Rowel
Concord,CA
Summary
I am an accomplished and energetic front end assistant with a solid history of achievement in sales and customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, photo lab and cashiering.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
- Helped over 95% of customer find something to order, including customers with dietary restrictions and allergies.
- Met 100% of all daily goals by cooperating with crew members
- Received 15+ commendations from manager for cleanliness of restaurant.
- Ensured items were in stock 98% of the time by informing manager of low stocks as early as possible.
Counter Staff
McDonald's
- Accurately operated cash register to process customer payments.
- Observed customer purchases in line and differentiated between standard portions.
- Documented customer orders and conveyed special requests to kitchen staff.
Front End Assistant Seasonal
Costco Wholesale
12.2022 - 01.2023
- Receive payment by cash, check, credit cards, voucher, or automatic debits.
- Issue receipts, refunds, credits, or change due to customer's.
- Assist customers by providing information and resolving their complaints.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchange.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customer's items.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- I was currently making $17.80/hr
Fryer, Grill
Jack In the Box
10.2021 - 09.2022
- Set up and break down workstation
- Assist with prep work
- Fry food to order
- Assist on the grill as needed
- Help keep walk-in freezer organized
- Keep work area clean
- Growing up I helped my mom with back to school backpack giveaways for those in need.
- I also help my mom prepare and distribute launches giveaways for the homeless in need.
Education
High School Diploma -
Skills
- Hard worker
- Dependable
- Responsible
- Team Player
- Teachable
- Attention to Detail
- Punctual
- Active Listening
- Judgment and Decision Making
- Time Management
- Food Production
- Production and Processing
- Speaking
- Customer and Personal service
- Sales and Marketing
Accomplishments
I accomplished graduating from high school with a 4.0 GPA with a diploma and accomplished putting in the hard work ethic and dedication and sacrifices and determination to my job
Timeline
Front End Assistant Seasonal
Costco Wholesale
12.2022 - 01.2023
Fryer, Grill
Jack In the Box
10.2021 - 09.2022
Crew Member
McDonald's
Counter Staff
McDonald's