Isaiah Kluver

Omaha,Nebraska

Summary

Detailed Adjuster with 1-2 years of experience in workers' compensation insurance claims. Strong command of claimant information intake processes, records documentation and investigative protocols. Impactful skills preparing operational reports, claims strategizing and approving claim payouts.

Overview

years of professional experience

Certification

Work History

Workers' Compensation Claims Adjuster

Applied Underwriters Inc

05.2022 - Current

Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Reviewed new files to determine current status of injury claim and to develop plan of action.
Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Directed and coordinated various investigations conducted by field investigation team.
Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Negotiated full and final, and indemnity-only settlement agreements to resolve disputes.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Student Staff Member

Educational Talent Search

Lincoln, NE

02.2020 - 05.2022

Conducted research projects under guidance of senior staff members, providing valuable insights for departmental improvement.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Maintained an organized filing system that allowed easy retrieval of important documents when needed by staff or students.
Managed sensitive information with confidentiality, maintaining a high level of professionalism at all times.
Coordinated and scheduled meetings and appointments.
Supported staff on special assignments and ad hoc projects.
Sorted and organized files, spreadsheets, and reports.
Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Arts - Psychology

University of Nebraska - Lincoln