Isaiah Lee
Summary
Dynamic professional with extensive experience at a distinguished and world-recognized establishment, excelling in customer service and team collaboration. Proven ability to train associates, understand demand, and implement prioritization allowing for potential to translate to uphold healthcare compliance standards. Skilled in medical documentation and patient care, consistently enhancing operational efficiency and ensuring a positive experience for customers and patients alike.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Associate Level 7
IN-N-OUT
09.2017 - Current
- Responsible for the quality service, friendly interactions, and cleanliness of the store and products
- Multitasking and communication skills exhibited through assisting lower-level associates while encountering customers and performing assigned duties for the shift
- Authorized to run shifts and manage the day to day of the store operations when the manager and/or shift leads are not present
- Conducted training sessions to maintain company standards among associates.
- Capable of working all positions within the store under the supervision of the store manager and/or shift lead
- The ability to adapt, follow instructions, collaborate, and receive constructive criticism regularly to meet sales goals for the day, period, and year.
Rehabilitation Aide
SELECT PHYSICAL THERAPY
08.2021 - 09.2022
- Assisted therapists in executing rehabilitation procedures, organizing schedules, and documenting patient progress to enhance treatment effectiveness.
- Maintained facility cleanliness and sterilized equipment to ensure safe and hygienic conditions for patients and therapists.
- Monitored patient conditions, progress, and responses to treatment under therapist supervision, contributing to accurate documentation of recovery.
Frontline Cashier
IKEA
06.2016 - 09.2016
- Handled payments and ensured efficient customer interactions, leaving lasting impressions
- Managed daily operations of checkout services, accurately tracking and claiming cash drawer handlings
- Maintained clean and organized checkout area to facilitate smooth shopping experience
- With knowledge of the store, assist in directing customers to their desired location and answer any questions to make their experience simple and successful
Medical Records Clerk
Clinica Prenatal San Jose
06.2016 - 09.2016
- Collected, organized, and maintained patient documentation to ensure compliance with company standards and meet categorical needs.
- Assisted front desk and back office with paperwork inquiries and tasks to support overall office efficiency.
Education
Associate of Science - Nursing
Santa Ana College
Santa Ana, CA, United States06-2026
Bachelor of Arts - Business Administration
Vanguard University of Southern California
Costa Mesa, CA, United States05-2022
Skills
- Patient care
- Medical documentation
- Healthcare compliance
- ACLS Certification
- BLS Certification
- Training and development
- Time management
- Team collaboration
- Customer service
Volunteer Experience
- Orange County Rescue Mission
- Food Bank
- Village of Hope Facility Cleanup
- Youth Ministry and Children's Club
- Tutoring
- Coaching in sports
- Samaritan's Purse (Operation Christmas Child)
- Team IMPACT mentor
Awards
- 2020, 2021, 2022 GSAC Collegiate Scholar Athlete
- 2021, 2022 Male Scholar of the Year Nominee
- 2022, CoSIDA Academic All-American (education/performance based)
Languages
Spanish
Professional
Certification
ACLS Certification
Websites
Timeline
Rehabilitation Aide
SELECT PHYSICAL THERAPY
08.2021 - 09.2022
Associate Level 7
IN-N-OUT
09.2017 - Current
Frontline Cashier
IKEA
06.2016 - 09.2016
Medical Records Clerk
Clinica Prenatal San Jose
06.2016 - 09.2016
Associate of Science - Nursing
Santa Ana College
Bachelor of Arts - Business Administration
Vanguard University of Southern California