Isaiah Lloyd
Round Rock,TX
Summary
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ASM/ Commercial/ Pest/ Lawn specialist
Trugreen
02.2022 - Current
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Maintained equipment in optimal working condition with regular inspections and repairs.
- Developed customized solutions for clients based on their unique requirements, resulting in improved client satisfaction rates.
- Trained staff members on proper handling of PST files, reducing instances of file corruption and data loss.
- Maintained accurate records of completed tasks, enabling seamless communication between team members and management staff.
- Educated clients on preventative measures, reducing the occurrence of future infestations.
- Enhanced customer retention through consistent follow-ups, addressing any lingering issues or concerns promptly.
Security Officer
Special Response Security
12.2021 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Handyman Services
Private Contractor
02.2020 - 10.2020
- Improved client satisfaction by providing efficient and high-quality handyman services in residential and commercial settings.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Successfully upsold additional services by identifying specific client needs and presenting relevant offerings accordingly.
- Identified opportunities for upselling or cross-selling products and services within existing client accounts, driving additional revenue growth.
Education
High school diploma -
Cedar Ridge High School
Round Rock, TXSkills
- Project Management Capabilities
- Pest control techniques
- Disease diagnosis aptitude
- Strong Work Ethic
- Customer Service
- Using hand tools
- Responsible and Punctual
- Flexible and Adaptable
- Team Collaboration
- Jobsite Safety
Certification
Driver's License, 03/01/21, 07/01/25
Timeline
ASM/ Commercial/ Pest/ Lawn specialist
Trugreen
02.2022 - Current
Security Officer
Special Response Security
12.2021 - 01.2022
Handyman Services
Private Contractor
02.2020 - 10.2020
High school diploma -
Cedar Ridge High School
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