Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

ISAIAH LOPEZ CANALES

Annandale,VA

Summary

My objecTve is to obtain a full-Tme posiTon using my customer service experience and abiliTes to achieve professional growth while being resourceful, innovative, and flexible while striving to add valuable assets to your esteemed organizaTon as an acTve member. I aim to obtain a posiTon that will allow me to uTlize my excellent experiences as a dedicated customer service representaTve and to maintain outstanding client saTsfacTon. I am passionate about my professional growth, and my abiliTes to contribute to overall company success. I am a hard worker with a warm demeanor, & willing to work around the needs of the business in both team-oriented, and self-directed capaciTes. I pride myself on my ability to make appropriate decisions that posiTvely impact team goals. I am a very detail-oriented individual with high plans of conTnuing my educaTon at a state university. I'm proficient in all things research, wriTng, and client relaTons. I'm bilingual, speak both Spanish and English.

Overview

5
5
years of professional experience

Work History

Balian Spring

Cook
02.2023 - 11.2024
  • Participated in professional development opportunities to stay current on industry trends and best practices.
  • Contributed to a positive work environment by actively participating in team-building activities and maintaining open lines of communication.
  • Demonstrated adaptability by quickly learning new software programs and incorporating them into daily tasks.
  • Assisted in the preparation of presentations, providing valuable input and ensuring all relevant information was included.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Assisted head chef in busy times by precisely handling intricate duties.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Professional mover

College Hunks
08.2020 - 12.2021
  • During the time there my responsibilities included me being there for my clients about pricing and services and the benefits to them prior to giving an estimate, ensuring 110% satisfaction
  • SAFELY operate the company vehicle at all times
  • Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc)
  • Make sure the truck has enough receipt, safety equipment, and marketing material
  • Priced jobs competitively, consistently surpassing benchmarks.
  • Be able to make logistical decisions (when to dispose of, what to donate or recycle, how to best complete a job, how to package items and load a truck, how to market during downtime)
  • Help to train new hires about the day to day operations and core values
  • Prevent careless and costly mistakes, including damage, injury, unhappy client, lost equipment, etc

Crew Member Trainer

Subway
01.2020 - 07.2021
  • During my time here my responsibilities included being the face of the company as many people had their initial interactions with me to place orders, or to inquire on a specific need
  • I was also placed in charge of training new crew members
  • Set a positive example for team members by providing high-quality, efficient service
  • Greeted all customers with a smile and provided friendly service to professionally handle every need
  • Taught new team members correct procedures for all areas of operations
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Mentored junior employees to improve performance, food safety and customer service
  • Guided new hires to understand job responsibilities.
  • Answered questions about store policies and concerns to support positive customer experience

Education

High School Diploma -

Heritage HS
Leesburg, VA
06.2021

Skills

  • Client Engagement
  • Client Relations
  • Employee Training
  • Clear Verbal Communication
  • Cross-Functional Team Engagement
  • Conflict Resolution
  • Accountability
  • Problem-Solving Creativity
  • Money Management
  • Analytical Problem Solver
  • Physical Endurance
  • Moving
  • Strong Organizational Skills
  • Prioritization and Organization

References

  • ALBERTO LOPEZ, College hunk +1 (571) 991-9996
  • NANCY LOPEZ, +1 (571) 420-5236
  • Celinah Lautar +1 (703) 909-5685

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Balian Spring

Cook
02.2023 - 11.2024

Professional mover

College Hunks
08.2020 - 12.2021

Crew Member Trainer

Subway
01.2020 - 07.2021

High School Diploma -

Heritage HS
ISAIAH LOPEZ CANALES