Isaiah Lozada
Kissimmee,FL
Summary
Results-driven professional specializing in loss prevention, with a proven track record of significantly reducing shrinkage and enhancing asset protection through proactive monitoring and strategic interventions. Expertise in fostering a collaborative team environment, supported by strong communication skills and adaptability to dynamic security challenges. Proficient in implementing robust policies and procedures that safeguard company assets while promoting a secure and efficient workplace. Committed to enhancing operational integrity and ensuring a safe environment for employees and customers.
Overview
4
4
years of professional experience
Work History
General Accountant
Marriott International
08.2025 - Current
- Prepare and upload daily journal reports using Microsoft Excel.
- Organize and process overnight financial paperwork to ensure accuracy and completeness.
- Review, verify, and process refund information while resolving discrepancies and billing errors.
- Perform miscellaneous corrections on billing oversights to maintain financial integrity.
- Collaborate with business leaders to ensure compliance with company procedures and proper money-handling practices.
Overnight Front Desk Associate
Marriott International
06.2023 - 08.2025
- Manage overnight front desk operations, handling guest check-ins and check-outs.
- Provide outstanding customer service by addressing guest inquiries and resolving issues promptly.
- Monitor surveillance cameras to ensure safety and security of the premises.
- Handle financial transactions and process payments accurately.
Security & Loss Prevention Officer
Marriott International
05.2022 - 02.2023
- Ensured safety and security of guests and staff by monitoring premises and responding to incidents.
- Conducted routine patrols and enforced hotel policies to prevent theft, damage, or safety violations.
- Collaborated with local law enforcement when necessary and prepared detailed incident reports.
Crew Member
AMC Theaters
12.2021 - 11.2022
- Assisted in the day-to-day operations of the movie theater, including ticket sales, concessions, and customer service.
- Ensured guests had an enjoyable experience by maintaining cleanliness and addressing concerns promptly.
- Operated POS systems and handled cash and credit transactions.
Education
High School Diploma -
Ridge Community
Davenport, FLSkills
- Bank reconciliation
- Accounting software proficiency
- ERP systems
- General ledger management
- Incident reporting
- Investigations
- CCTV monitoring
- Theft prevention
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
Timeline
General Accountant
Marriott International
08.2025 - Current
Overnight Front Desk Associate
Marriott International
06.2023 - 08.2025
Security & Loss Prevention Officer
Marriott International
05.2022 - 02.2023
Crew Member
AMC Theaters
12.2021 - 11.2022
High School Diploma -
Ridge Community