Isaiah Maldonado
Chick-fil-A
AUGUSTA,GA
1
Language
4
years of professional experience
Dynamic professional skilled in time management and organizational skills within the hospitality industry. Known for exceptional problem-solving abilities and meticulous attention to detail, contributing to improved customer satisfaction and team performance.
Work History
Back of House Team Leader
4 Years 4 Months- Led team in delivering exceptional customer service and maintaining high satisfaction levels.
- Implemented training programs, enhancing staff performance and operational efficiency.
- Monitored inventory levels to minimize waste and ensure product availability during peak hours.
- Maintained quality control to ensure health & safety guidelines were met on a daily basis.
Volunteer
- Developed engaging educational programs tailored to diverse age groups and interests.
- Organized and facilitated group activities for youth, promoting teamwork and social skills.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
Banquet Houseperson
4 Months- Set up and arranged banquet rooms for 200+ guests daily, following precise floor plans and tight event timelines
- Coordinated with kitchen and service staff to streamline event execution.
- Partnered with catering and management teams to fix last-minute guest requests during high-pressure live events
- Assisted in inventory management, tracking supplies and equipment usage efficiently.
Education
Bachelor of Arts - Communications
High School Diploma
Skills
Quality improvement
Attention to detail
Time management
Organizational skills
Multitasking Abilities
Team motivation
Multitasking
Problem-solving
Problem-solving abilities
Analytical skills
Conflict resolution
Verbal and written communication
Languages
English
Native or Bilingual
Timeline
Volunteer
Boys and Girls Club
09.2025 - 09.2025Read More
Banquet Houseperson
Augusta Mariott
04.2025 - 08.2025Read More
Back of House Team Leader
Chick-fil-A
04.2022 - CurrentRead More
Augusta University
Bachelor of Arts from Communications
Read More
Butler High School
High School Diploma
Read More