Isaiah Mallory
Canton,MI
Summary
Efficient Counter with great customer service excellence, and cash handling accuracy. Thrive in fast-paced environments by utilizing strong organizational skills, adaptability, and problem-solving capabilities. Excel at communication and teamwork, ensuring positive customer experiences and efficient operations. Beginner in the welding field but good experience in various welding techniques, including SMAW, GTAW and GMAW. Skilled at reading blueprints, maintaining safety and managing welding materials.
Overview
3
3
years of professional experience
Work History
Counter
Chicken Shack
Ypsilanti, MI
03.2023 - Current
- Ensured compliance with safety regulations when handling food items.
- Provided assistance in other departments when needed.
- Resolved customer complaints in a professional manner.
- Provided support to staff members during peak business hours.
- Greeted customers and provided excellent customer service.
- Followed up with customers after purchase to ensure satisfaction with product and service.
- Monitored inventory levels and restocked shelves as needed.
- Operated cash register to process payments accurately and efficiently.
- Maintained cleanliness of store by stocking shelves, cleaning displays.
Cashier Team Lead
McDonald's
Ypsilanti, MI
09.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Graduate Certificate - Welding
UTI Canton
Canton, MI07-2025
High School Diploma -
Huron High School
Ann Arbor, MI06-2024
Skills
- Time management abilities
- Teamwork and collaboration
- Multitasking
- Welding techniques
- Equipment maintenance
- Metal fabrication
- Blueprint reading
- Safety compliance
- Inventory restocking
- POS system operations
- Cash handling and management
- Customer service
References
References available upon request.
Timeline
Counter
Chicken Shack
03.2023 - Current
Cashier Team Lead
McDonald's
09.2022 - 03.2023
Graduate Certificate - Welding
UTI Canton
High School Diploma -
Huron High School