Melissa Chalen
Glendale ,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Data Entry Administrator
ToniAnne
Brooklyn, NY
07.2023 - Current
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
- Managed large volumes of complex information, ensuring that all records were properly stored in appropriate databases.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
- Optimized existing spreadsheets for better tracking and analysis of entered data.
- Completed bi-weekly payroll for 15 employees.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Patient Coordinator
Wendy Batash
Queens
05.2023 - 07.2024
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
Preschool Assistant Teacher
Joseph Oxdale
Brooklyn, NY
05.2021 - 05.2023
- Supervised children during in-classroom activities and on playground.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Organize nap and snack hours and supervise children to ensure they are safe at all times
- Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
- Encouraged children to interact with each other and participate in group activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Improved student engagement by incorporating interactive activities and hands-on learning experiences in lesson plans.
- Developed a keen understanding of each child''s unique interests, using this knowledge to create tailored learning experiences that resonated with individual students.
- Increased parent involvement through regular communication about their child''s achievements and areas needing improvement.
Education
Bachelor Of Arts - History
Academy For Environmental Leadership
Brooklyn, NY09.2017
Skills
- Gross Motor Skills Development
- Health and safety
- Fine motor skills development
- Curriculum Planning
- Outdoor Play Supervision
- Social Skills Promotion
- Lesson implementation
- Creative Teaching Strategies
- Storytelling Techniques
- Early Childhood Education
- Child CPR and First Aid
- Basic programming knowledge
- Research and data collection
- Quality control measures
- Advanced Excel knowledge
- Deadline Oriented Mindset
- Data Management
- Data Entry
- Payroll and budgeting
- Customer Satisfaction Evaluation
- Active Listening
- Process Improvement
- Service Coordination
Timeline
Data Entry Administrator
ToniAnne
07.2023 - Current
Patient Coordinator
Wendy Batash
05.2023 - 07.2024
Preschool Assistant Teacher
Joseph Oxdale
05.2021 - 05.2023
Bachelor Of Arts - History
Academy For Environmental Leadership