Isaiah Marden
Clicklist Associate
Kokomo,IN
Summary
Proven to enhance customer satisfaction and boost sales at previous employers, I excel in demonstrating exceptional time management and adaptability. My expertise in order accuracy and problem-solving, coupled with a commitment to professionalism, fosters positive customer engagements and efficient service delivery.
Overview
4
4
years of professional experience
Work History
ClickList Associate
Kroger
12.2021 - Current
- Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Implemented time-saving strategies for efficient order assembly without compromising quality or accuracy.
- Conducted regular inventory audits, preventing stock discrepancies and ensuring accurate product availability.
- Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
- Adhered to food safety guidelines when handling perishable items, ensuring optimal freshness upon delivery or pickup.
- Streamlined order picking and packing processes for quicker turnaround times.
- Established rapport with repeat customers, fostering loyalty through personalized assistance and recommendations.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Enhanced customer satisfaction by efficiently processing and organizing online orders.
- Picked and packed order items.
Concessions Attendant
Jack Rabbits Stadium
04.2020 - 08.2020
- Participated in routine maintenance tasks such as cleaning equipment, restocking supplies, and updating menu boards to keep the concession area presentable at all times.
- Maintained a clean and organized concessions area, ensuring a positive environment for patrons.
- Enhanced customer satisfaction by efficiently handling concession stand transactions and providing exceptional service.
- Handled food preparation tasks safely and adhering to health department guidelines, ensuring high-quality offerings for customers.
- Ensured compliance with food safety regulations through regular inspections and staff training, minimizing the risk of health code violations.
- Balanced multiple responsibilities during peak event hours, demonstrating effective time management skills in a fast-paced environment.
- Consistently provided friendly service to promote better customer engagement.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Prepped food items for later use to save staff time during busy hours.
- Boosted sales revenue by upselling food and drink items through effective communication and product knowledge.
Education
High School Diploma -
Kokomo High School
Kokomo, IN 05.2001 -
Skills
Reliability and punctuality
Order Accuracy
Adaptability and Resilience
Professionalism and Courtesy
Fast and efficient service worker
Teamwork and Collaboration
Problem-Solving
Packaging and Labeling
Time Management
Quick Decision Making
Timeline
ClickList Associate
Kroger
12.2021 - Current
Concessions Attendant
Jack Rabbits Stadium
04.2020 - 08.2020
High School Diploma -
Kokomo High School
05.2001 -
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