ISAIAH M. ARMSTRONG
Greenville,NC
Summary
Operations and maintenance leader with 12 years of U.S. Air Force experience overseeing aviation maintenance, personnel, equipment, and mission-critical resources. Experienced in leading high-volume teams, managing $8M+ in equipment and assets, coordinating maintenance and logistics operations, and improving processes to increase efficiency and operational readiness. Strong background in workforce leadership, asset management, quality assurance, safety compliance, resource allocation, and technical operations. Active Secret Security Clearance with extensive experience working in fast-paced, high-accountability environments.
Overview
12
12
years of professional experience
Work History
MAINTENANCE SUPERVISOR / OPERATIONS LEAD
U.S. Air Force
Ramstein, Germany
02.2024 - 08.2026
- Managed daily operations for a high-volume aviation maintenance team, coordinating personnel, equipment, schedules, and competing priorities to meet operational requirements.
- Supervised frontline employees and assigned work based on staffing levels, qualifications, equipment availability, and business priorities.
- Coordinated with multiple technical teams to troubleshoot equipment issues, resolve operational problems, and maintain readiness while working within schedule and resource constraints.
- Managed accountability and control of more than 3,800 pieces of equipment and operational assets, improving tracking and turn-in procedures to strengthen inventory control and reduce delays.
- Led aircraft power-on activities during an international maintenance readiness exercise at Ramstein, bringing together maintenance professionals from U.S. Air Force bases worldwide to demonstrate technical capabilities and coordinated aircraft support.
- Developed and implemented an equipment qualification program that trained seven employees on elevated work-platform operations, increasing team qualifications by approximately 17%.
- Enforced workplace safety procedures and qualification requirements while operating in a fast-paced, high-risk environment with strict operational standards.
MAINTENANCE SUPERVISOR / REPAIR OPERATIONS LEAD
U.S. Air Force
JB McGuire-Dix-Lakehurst, NJ
07.2021 - 02.2024
- Led an 8-person technical operations team, assigning workloads, coordinating resources, and monitoring productivity, quality, safety, and daily performance.
- Managed a diverse workforce of active-duty, reserve, and civilian employees while maintaining staffing, productivity, and operational readiness requirements.
- Developed and implemented a parts-tracking process that eliminated 70 hours of delays and improved visibility into materials, inventory, and resource availability.
- Managed an $8,000 equipment program with accountability for 43 assets; identified surplus equipment for redistribution and coordinated deployment of 20 updated assets.
- Coordinated technical training and certification for 13 employees across 80 specialized tasks, achieving 100% compliance with required workplace safety procedures.
- Maintained accurate equipment accountability, training records, and operational documentation while ensuring team members met required qualifications and safety standards.
MAINTENANCE OPERATIONS LEAD / ASSET MANAGER
U.S. Air Force
Yokota, Japan
05.2017 - 06.2021
- Directed daily operations for a high-volume technical team, coordinating inspections, repairs, staffing, tools, equipment, and resources to meet strict deadlines and operational requirements.
- Managed an equipment inspection and accountability program, completing more than 1,200 inspections while safeguarding approximately $350,000 in company-controlled tools and equipment.
- Conducted equipment audits and resolved 33 discrepancies across 25 tracked assets, strengthening inventory accuracy and protecting approximately $51,000 in organizational property.
- Restored two specialized support units valued at $106,000, returning critical equipment to operational use and improving team readiness by 34%.
- Coordinated procurement of $20,000 in mission-critical equipment, ensuring teams had the resources needed to meet operational demands and maintain productivity.
- Maintained accurate records, enforced equipment-control procedures, and coordinated resources across multiple priorities in a fast-paced, deadline-driven environment.
AIRCRAFT MAINTENANCE TECHNICIAN
U.S. Air Force
Cannon AFB, NM
08.2014 - 08.2017
- Performed technical inspections, troubleshooting, repairs, component replacements, and preventive maintenance on complex equipment in support of time-sensitive operations.
- Diagnosed equipment issues and completed corrective actions to restore functionality while maintaining detailed maintenance and service documentation.
- Managed equipment inspections and accountability procedures, ensuring assets were properly maintained, documented, and available when needed.
- Followed strict safety, hazardous-material, confined-space, and workplace compliance procedures while performing maintenance in high-risk environments.
- Maintained accurate technical records and documentation in accordance with established procedures, regulatory requirements, and quality standards.
- Implemented safety and contamination-prevention practices to protect personnel, equipment, and operational environments.
Education
Principles of Instruction
Air Education Training Command
03.2023 - 03.2023
Aviation Maintenance Technology
Air University
Montgomery, ALAirmen Leadership School
Northern Arizona University
Flagstaff, AZSkills
- Aircraft Maintenance Records
- Aircraft Diagnostics
- Equipment Readiness
- Maintenance Documentation
- Maintenance Tracking
- Tool Management
- Inventory Management
- Supply Chain & Material Management
- Inventory and Asset Management
- Logistics Coordination
- Operations Management
- Production Planning
- Process Improvement
- Quality Assurance
- Safety & Risk Management
- Workforce Leadership
- Employee Training
- Performance Management
- Resource Allocation
- Personnel Development
- Technical Training
- Microsoft Office
- Microsoft Office Suite
- SharePoint
- Aircraft Diagnostics
- Technical Training
Secret Clearance
- Active DoD Secret Security Clearance | Investigation Date: April 2024
Timeline
MAINTENANCE SUPERVISOR / OPERATIONS LEAD
U.S. Air Force
02.2024 - 08.2026
Principles of Instruction
Air Education Training Command
03.2023 - 03.2023
MAINTENANCE SUPERVISOR / REPAIR OPERATIONS LEAD
U.S. Air Force
07.2021 - 02.2024
MAINTENANCE OPERATIONS LEAD / ASSET MANAGER
U.S. Air Force
05.2017 - 06.2021
AIRCRAFT MAINTENANCE TECHNICIAN
U.S. Air Force
08.2014 - 08.2017
Aviation Maintenance Technology
Air University
Airmen Leadership School
Northern Arizona University