Isaiah Matthews
Los Angeles,USA
Summary
Detail oriented administrative professional with over three years of experience entering, reviewing, and maintaining high volume data across financial and client management systems. Proven ability to accurately process records, verify documentation, and meet strict deadlines while maintaining data integrity. Proficient in Microsoft Excel, Salesforce, Intacct, and the Microsoft Office Suite. Known for strong organization, consistency, and attention to detail in fast paced environments.
Overview
7
7
years of professional experience
Work History
Rent Subsidy Administrator
Brilliant Corners
12.2023 - Current
- Enter and update rent, payment, and client data for over 6,000 active participants across internal tracking systems
- Streamlined communication processes between departments, enhancing information flow and project coordination.
- Review submitted documentation for completeness and accuracy prior to approval and system entry
- Maintain accurate records in Salesforce, Intacct, and Excel to support audits and compliance reviews
- Assist with onboarding by entering and reviewing new participant and vendor information into databases
- Oversaw document management systems, improving retrieval efficiency and compliance standards.
Payments Specialist
Brilliant Corners
09.2021 - 12.2023
- Reviewed and audited payment submissions for accuracy and policy compliance prior to processing through Intacct, demonstrating attention to detail and adherence to internal financial controls.
- Corrected data errors and updated records to prevent duplicate or incorrect payments
- Entered and processed hundreds of monthly payment records through Intacct with consistent accuracy
- Performed various administrative tasks related to payments, including generating reports, and updating records.
- Communicated regularly with internal departments and external stakeholders to clarify discrepancies, reconcile accounts, and resolve issues.
Programming Intern
UCLA LGBT Resource Center
01.2020 - 06.2020
- Acted as a liaison with the Center for Student Programming (CSP), consulting with advisors to identify and secure funding sources—gaining experience in budget coordination and stakeholder engagement.
- Supported event coordination by managing communications with talent and performers, ensuring inclusive and affirming programming aligned with the Center’s DEI mission.
- Collaborated with student-led organizations to co-sponsor and execute culturally responsive programs, promoting community building and intersectional representation.
- Interpreted and communicated campus policies and regulations related to student and residential programming, reinforcing a commitment to compliance, accessibility, and equitable engagement practices.
Dispatch Supervisor
Housing Dispatch
01.2019 - 06.2020
- Communicated and handled emergencies such as fire alarms, EMS calls, and reporting suspicious activity to UCPD.
- Provided necessary resources and assistance to ensure the safety of residents during an environmental and/or health crisis such as wildfires, earthquakes, disease outbreaks, etc.
- Frequently coordinated with multiple departments (maintenance, housekeeping, IT services, RDs/RAs,) in providing the necessary assistance to residents and visitors.
- Was knowledgeable of the general responsibilities of all Housing staff on the Hill.
- Responsible for scheduling appointments and completing other administrative tasks in the dormitories for staff and visitors.
Education
Associates of Arts - Merchandise and Product Development
Fashion Institute of Merchandising
Los Angeles, CA06.2022
Bachelor of Science - Political Science
University of California: Los Angeles
Los Angeles, CA06.2020
Skills
- Data entry and spreadsheet tracking
- Effective written and verbal communication
- Data analysis and reporting
- Salesforce and Intacct
- Policy interpretation and compliance
- Stakeholder and team collaboration
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Time management and task prioritization
- Team leadership and cross-training
- Process improvement and documentation
Timeline
Rent Subsidy Administrator
Brilliant Corners
12.2023 - Current
Payments Specialist
Brilliant Corners
09.2021 - 12.2023
Programming Intern
UCLA LGBT Resource Center
01.2020 - 06.2020
Dispatch Supervisor
Housing Dispatch
01.2019 - 06.2020
Bachelor of Science - Political Science
University of California: Los Angeles
Associates of Arts - Merchandise and Product Development
Fashion Institute of Merchandising