Isaiah Matthews
Humble,TX
Summary
Detail Oriented individual whose main purpose is focusing on the solution for people. With a strong sense of team collaboration, organization support along with a strong positive foundation to customer service as well. The experience in conflict resolution, critical thinking, and analytical decision-making with a high level of patience and empathy to help support colleagues in all situations.
Overview
2
2
years of professional experience
Work History
Cook Operator
Hardee's Restaurant
Hibbing, Minnesota
08.2025 - 12.2025
- Maintained cleanliness of workstations and kitchen equipment throughout shifts.
- Collaborated with team members to achieve efficient kitchen operations.
- Monitored cooking times to ensure timely food preparation for customers.
- Managed inventory levels by tracking usage patterns over time.
- Rotated stock items regularly to ensure freshness and minimized waste.
- Assembled dishes on plates according to instructions from chefs or supervisors.
- Prepared multiple orders at once for speedy service.
- Set up work stations prior to opening to minimize prep time.
- Checked completed orders for correct quantity and quality.
- Cooked menu items based on customer orders.
- Filled and served various beverages for customers.
Cook Operator
Canes Chicken
Humble, Texas
10.2024 - 12.2024
- Maintained cleanliness of workstations and kitchen equipment throughout shifts.
- Restocked supplies to maintain inventory levels and support efficient kitchen operations.
- Handled customer orders accurately while maintaining a friendly demeanor.
- Adhered to health and safety regulations to promote a safe work environment.
- Checked quality of ingredients before use and discarded any spoiled or expired items.
- Managed inventory levels by tracking usage patterns over time.
- Measured ingredients according to recipe specifications and mixed them in the correct order.
- Read and interpreted recipes to determine appropriate cooking times, temperatures, and ingredient measurements.
- Rotated stock items regularly to ensure freshness and minimized waste.
- Operated deep fryers, grills, ovens, broilers, or other kitchen equipment to prepare foods.
- Modified recipes according to customer requests or dietary restrictions.
- Set up work stations prior to opening to minimize prep time.
- Collaborated with team to deliver timely service of items.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
Front Line Crew Member and Cook
Pappas BBQ
Humble, Texas
08.2023 - 12.2023
- Ensured cleanliness and organization of dining area to enhance customer comfort.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to streamline service flow and improve order accuracy.
- Followed food safety guidelines during food preparation and handling.
- Engaged with customers to create a welcoming atmosphere and enhance dining experience.
- Stocked supplies and ingredients during service hours.
- Ensured compliance with health regulations in the workplace.
- Provided excellent customer service at all times.
- Operated kitchen equipment safely and efficiently.
- Resolved customer complaints in a professional manner.
- Offered, explained and sold various membership products, managed self-checkout and scan lanes and assisted customers with operations and technical difficulties.
- Delivered customer service by identifying needs and helping members with purchasing decisions, located ideally-suited merchandise and completed transactions to full satisfaction of guests.
- Upheld standards of hygiene within the restaurant environment.
- Adhered to all company policies and procedures.
- Communicated effectively with other staff members during shifts.
- Maintained a clean and organized workstation.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Collaborated with team members to ensure timely meal service.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Education
Bachelor of Arts - Liberal Studies
University of Houston
Houston, TX03-2028
High School Diploma -
Atascocita High School
Humble, TX05-2024
Associate of Science - Biomedical Sciences
Minnesota North College Hibbing
Hibbing, MNSkills
- Food safety compliance
- Inventory management
- Advanced problem solving
- Customer service
- Time management
- Conflict resolution
- Problem resolution
- Problem-solving abilities
- Advanced problem solving
- Analytical thinking
- Critical thinking
- Observation and studying
- Decision-making
- Team collaboration
- Collaboration
- Effective communication
- Strong communication skills
- Interpersonal communication
- Patient and empathetic
- Motivating and encouraging
- Building confidence
- Reliability
- Self motivation
- Adaptable and flexible
- Positive reinforcement
- Performance assessment
- Research
- Idea brainstorming
- Creative writing
- Proofreading proficiency
- Excellent grammar
- Logic and proofs
- Team collaboration
- Collaborative teamwork
- Learning disabilities
- Disability awareness
- Learning disabilities
- Performance assessment
- Relationship building
Affiliations
College Baseball in High School, Minnesota North College, and Present
Timeline
Cook Operator
Hardee's Restaurant
08.2025 - 12.2025
Cook Operator
Canes Chicken
10.2024 - 12.2024
Front Line Crew Member and Cook
Pappas BBQ
08.2023 - 12.2023
Bachelor of Arts - Liberal Studies
University of Houston
High School Diploma -
Atascocita High School
Associate of Science - Biomedical Sciences
Minnesota North College Hibbing