Isaiah McDonald
Cliffside Park,NJ
Summary
Experienced administrative professional with expertise in support tasks and internal operations. Strong communication, collaboration, and problem-solving skills demonstrated in previous roles. Maintained office efficiency and delivered exceptional customer service. Consistently improved workplace productivity and morale through effective strategies.
Overview
2
2
years of professional experience
Work History
Rowan After Hours Staff
Rowan After Hours
Glassboro, NEW JERSEY
08.2024 - Current
- Welcomed incoming customers with professionalism, providing support and service.
- Demonstrated strong problem-solving skills, resolving issues efficiently.
- Operated technical equipment and machinery in compliance with safety protocols.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Hosted events during entire work shifts to enhance customer experience.
- Coordinated effectively with coworkers to ensure timely task completion.
Retail Sales Associate Worker
Old Navy, Gap
Edgewater , NEW JERSEY
06.2024 - 08.2024
- Managed inventory levels, ensuring optimal stock availability on sales floor.
- Assisted customers in selecting items tailored to specific needs.
- Delivered exceptional customer service to encourage repeat patronage.
- Executed merchandising, display maintenance, and housekeeping for organized sales areas.
- Facilitated special orders and coordinated with other stores to locate desired items.
- Greeted customers to identify preferences and assist effectively.
- Returned merchandise to designated areas and restocked displays for efficient organization.
- Monitored security risks and thefts, implementing preventative measures.
Retail Worker
Burlington Coat Factory Department Store
Edgewater, NEW JERSEY
05.2023 - 08.2023
- Conducted regular price checks on merchandise throughout the day to ensure the accuracy of pricing information displayed on tags..
- Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty.
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
Education
Bachelor of Arts - Law And Justice
Rowan University
Glassboro, NJ12-2025
High School Diploma -
Leonia High School
Leonia, NJ06-2021
Skills
- Team collaboration
- Customer service
- Conflict resolution
- Task prioritization
- Cash handling
- Adaptability
- Quality assurance
- Professionalism
- Employee mentoring
- Strong teamwork
- Consistency
- Public Speaking
Affiliations
- Albright college football team for 2021-2022 seasons
- 4 year varsity athlete in track and played three sports being football,and wrestling at Leonia High school
Accomplishments
- Recognized as dean lists member for two years at Rowan University
- Maintained a 3.63 GPA at Rowan University
- Multiple varsity letters at Leonia High School for playing Wrestling,Track and Field,and Football
References
References available upon request.
Timeline
Rowan After Hours Staff
Rowan After Hours
08.2024 - Current
Retail Sales Associate Worker
Old Navy, Gap
06.2024 - 08.2024
Retail Worker
Burlington Coat Factory Department Store
05.2023 - 08.2023
Bachelor of Arts - Law And Justice
Rowan University
High School Diploma -
Leonia High School
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