Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaiah McMullen

Parker,CO

Summary

Dependable operator and labor hand with detailed situational awareness in high-risk environments. Time-tested and safety-conscious construction site employee lending sense of common sense to complex operations. Highly collaborative team member with direct communication style, effectively and efficiently completing projects with accuracy and safety. Skilled Apprentice Heavy Equipment Technician with background repairing Heavy equipment. Knowledgeable about upkeep, parts replacement and proper calibration. Safe with power tools and different types of machines. Construction Equipment Operator committed to on-site safety. Experience with hydraulic truck cranes and land drilling rigs. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Knowledgeable about upkeep, parts replacement and proper calibration. Safe with power tools and different types of machines. offering extensive experience with heavy equipment operation. Willing to learn new skills. Highly motivated to produce quality work on tight deadlines and with safety in mind.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Apprentice Heavy Equipment Technician

Wagner Equipment Co
Parker, CO
05.2023 - Current
  • Troubleshot mechanical issues with engines using diagnostic software programs.
  • Operated equipment safely and efficiently at all times.
  • Participated in team meetings to discuss challenges encountered during the day's work assignments.
  • Monitored vehicles that entered, unloaded and exited to maintain safe, efficient work area.
  • Completed regular installations of new equipment parts.
  • Repaired electrical systems on heavy equipment such as alternators, starters, magnetos, wiring harnesses and switches.
  • Documented repair work performed on mobile equipment via electronic and written service reports.
  • Disassembled broken or damaged parts from the machine in order to make necessary repairs or replacements.
  • Participated in continuous improvement program to confirm quality of repair work performed.
  • Documented daily equipment inspections and submitted daily inspection forms to supervisor.

Heavy Machine Operator

Blattner Energy
Avon, MN
06.2018 - 05.2023
  • Operated high-pressure water and vacuum systems to liquify and remove dirt from target areas.
  • Completed daily work and maintenance logs.
  • Followed orders and safety protocols with every job.
  • Labor duties in include Checking grade for both trenches and turbine holes along with roads And culverts
  • Performed pre- and post-trip vehicle and equipment inspections to check for maintenance and repair needs.
  • Inspected and maintained inventory of all slings, chains, ropes, and shackles.
  • operation of skid loader , front end loader , tractor , roller
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Loaded, balanced and secured product to safely transport goods.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

Sales Representative

Arm strong steel
Denver, CO
01.2018 - 05.2018
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Created and implemented store displays, promoting sales and growth.
  • Demonstrated product features to align with customer needs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Wireless Customer Service Representative

Verizon, Xerox Corporation
Colorado Springs, CO
11.2017 - 06.2018
  • Multi-tasking may be a challenge for some, but if it's your kind of challenge, this role may be perfect for you
  • As a Customer Service Representative, or as we like to say, Customer Service Specialist, you'll be a problem solver, salesperson, device technician, billing expert and more-all while being positive and professional
  • And you'll also be a hero when you solve our customer's challenges
  • Actively listen to each customer with patience and courtesy
  • Use your troubleshooting and problem-solving skills to come up with solutions
  • Use your great communication skills to resolve customer's device, billing and service concerns
  • Excite customers about how new solutions can positively impact their lives
  • Build customer relationships-earn their loyalty and trust by being polite and helpful.

Material Handler/Forklift Operator

Ace Retail Support Center
Colorado Springs, CO
01.2016 - 12.2016
  • Work in warehouses and production facilities to move products
  • This might mean finding materials on the shelves and wrapping them and putting them on a delivery truck, or pulling materials off the truck and putting them in the proper shelf spot.

Logistic Team Member

Target
Lakewood, CO
08.2014 - 02.2016
  • Backroom responsibilities, Drive sales and in-stocks by completing timely and accurate merchandise pulls
  • Complete daily backroom audits to maintain location and quality accuracy, pull and stock backroom shelves for full stock
  • Complete online orders in a set time for guest arrival
  • Pull clearance items and street date for price accuracy team
  • Provide Friendly and Accurate Guest Service
  • Ace Retail Support 1/25/2016 work in warehouses and production facilities to move products
  • This might mean finding materials on the shelves and wrapping them and putting them on a delivery truck, or pulling materials off the truck and putting them in the proper shelf spot.

Education

High School Diploma -

Calhan High School
Calhan, CO
06.2013

Associates of Art - Graphic Design

Pikes Peak Community College
01.2013

Bachelor of Arts - Game Art

Rocky Mountain College of Art And Design Lakewood
Lakewood, CO

Skills

  • ADDITIONAL INFORMATION
  • Skills-
  • Commutation Skills, Great Customer Service
  • Materials Movement
  • Mac and Pc knowledge, extensive computer experience
  • Diagnostic and Problem solving skills

  • Heavy Equipment Operation
  • Construction Equipment Operation
  • Decision Making
  • Safety Policies and Procedures
  • Safety Procedures
  • Critical Thinking
  • Land Clearing
  • Team Communication
  • Excavation and Backfilling

Certification

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Customer Service (3 years)

  • Skid loader certified , Blattner Energy - 2020
  • Driver qualified, Blattner Energy -2020

Timeline

Apprentice Heavy Equipment Technician

Wagner Equipment Co
05.2023 - Current

Heavy Machine Operator

Blattner Energy
06.2018 - 05.2023

Sales Representative

Arm strong steel
01.2018 - 05.2018

Wireless Customer Service Representative

Verizon, Xerox Corporation
11.2017 - 06.2018

Material Handler/Forklift Operator

Ace Retail Support Center
01.2016 - 12.2016

Logistic Team Member

Target
08.2014 - 02.2016

High School Diploma -

Calhan High School

Associates of Art - Graphic Design

Pikes Peak Community College

Bachelor of Arts - Game Art

Rocky Mountain College of Art And Design Lakewood

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Isaiah McMullen