Deacon Mills
Summary
My name is Deacon Isaiah Mills.
I was born and raised in Morristown Tennessee until I was 14. From there, I moved to Niceville FL where I acquired two job titles working as a Front Desk associate for a gym and a Team leader for Powerup Watersports. Both jobs I started as a worker, but soon moved up to a higher position. From there, I went to college in Tallahassee, Florida and got my associates degree for business. I am currently still enrolled in college, but at broward college in Fort Lauderdale seeking my bachelors for business management. I currently work as a team leader for Ultimate Carwash, in which I have also leveled up in my skills and position. I am an extremely hard worker who stays focused on the task at hand and can handle any situation. I am a people person and I always make sure everyone is satisfied in the end. I hope the company I end up making my career job with will be as satisfied as they can be with my performance.
Overview
4
4
years of professional experience
Work History
Team Leader
Ultimate Carwash
05.2023 - Current
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Created opportunities for customers to purchase higher packages by persuading them to upgrade.
- Made sure each customer was greeted with a smile and left satisfied.
Manager
Powerup Watersports
04.2022 - 02.2023
- Understood the in and out of pontoon and jet-ski work.
- Help with paperwork and everyday operations to make sure each day ran as smooth as the last.
- Rented out boats and Jet-skis to large groups and made sure each persons on board were aware of the rules and policies held on the water and within the company.
- Performed communication skills and calmness throughout the day.
- Made sure each day the watercrafts were properly cleaned and flushed.
Front Desk
Bluewater Fitness
03.2020 - 08.2021
- Coordinated with various departments to address guest needs and provide seamless service experiences.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Prepared reports on guest satisfaction levels and other metrics.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Cleaned machines and made sure each one was in check and working correctly.
- Sold memberships to clients and made sure all their needs were met.
Education
Associate of Arts - Business Management
Tallahassee Community College
Tallahassee, FL05.2023
High School Diploma -
Niceville Highschool
Niceville, FL05.2020
Skills
- Creative mindset
- Always improving
- Problem solver
- Analytical Skills
- Quick learner
- Communication Skills
- Always up for a challenge
- Attention to Detail
Timeline
Team Leader
Ultimate Carwash
05.2023 - Current
Manager
Powerup Watersports
04.2022 - 02.2023
Front Desk
Bluewater Fitness
03.2020 - 08.2021
Associate of Arts - Business Management
Tallahassee Community College
High School Diploma -
Niceville Highschool
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