Isaiah Minter
Brooklyn,NY
Summary
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Overview
4
4
years of professional experience
Work History
Case Manager
Jewish Board
01.2024 - Current
- Carries a caseload and practices person-centered and collaborative service planning with residents.
- Is assigned the most complex clients. carries a larger caseload than case associates and case assistants.
- Ensures service plans are completed and signed by residents according to regulatory guidelines and standards.
- Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals.
- Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
- Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism.
- Interprets and explains agency policies and procedures to residents.
- May run resident support groups.
- Participates in monthly collaborative walk-throughs of unit/apartment with residents.
- Escorts residents to appointments, as needed.
- Facilitates monthly roommate meetings, when appropriate.
- Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed.
- Heats fully cooked foods, on occasion.
- Resolves crises and de-escalates situations threatening resident comfort and well-being.
- Creates management plans to improve safety and prevent ongoing crises.
- For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary.
- Provides services to those residents within the scope of program regulations and agency mission.
- Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes.
- Ensures progress notes meet monthly billing documentation requirements, if necessary.
- Files incidents reports, as appropriate.
- Links residents to community-based treatment and collaborates with other services providers when coordinating services.
- Participates in planning and execution of special and holiday events.
- Participates in regular staff meetings and trainings.
- Travels to off-site meetings and trainings, as needed.
- Participates in intake, assessments, discharge, and follow-up conferences; may take the lead in presenting cases in these settings or in high-risk case meetings.
- Coordinated client assessments to determine appropriate services and interventions.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Case Manager
Federation of Organizations
03.2023 - 12.2023
- Responsible for a case load of 20 clients.
- Provide case management services and housing support to individuals age 55+ with chronic health conditions.
- Assist residents in overcoming barriers related to their health conditions, enabling them to successfully live in on-site apartments.
- Offer information, training, hands-on assistance, and skill-building to individuals served.
- Completed weekly visits for tenants to ensure they are settling in and evaluate living conditions of clients through home visits.
- Locate and make use of appropriate community resources for clients.
- Schedule clients to appointments with referral organizations.
- Completed and reviewed service plans with clients every 3 months.
- Recommend and implement strategies to persuade clients to participate in the process of transferring to independent living.
- Kept well documented notes of client/tenant interaction and monitored client’s progress towards their goals.
- Worked with clients to break through barriers to client goals and assisted clients in advocating for themselves in moving toward self-sufficiency.
- Facilitated communication among multidisciplinary teams to ensure comprehensive care delivery.
- Coordinated client assessments to identify needs and develop personalized service plans.
Merchandiser
American Greetings
02.2022 - 03.2023
- Receive and counted stock items to record data manually or on computer.
- Design and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.
- Use ID tags, stamps and electronic marking tools to mark stock items.
- Read orders to determine catalog numbers, colors and quantities of merchandise.
- Stock shelves, racks and cases with new or transferred merchandise.
- Take inventory and examined merchandise to identify items to be reordered and replenished.
- Clean display cases, shelves and aisles.
- Take inventory of merchandise to identify items needing reordering or replenishment.
- Managed product displays to maximize visual appeal and customer engagement.
- Collaborated with cross-functional teams to ensure timely inventory replenishment and stock management.
Education
Bachelor of Science - Psychology
Mercy College
Dobbs Ferry, NY05.2022
High School Diploma - undefined
Teachers Preparatory High School
Brooklyn, NY06.2017
Skills
- Computer: Proficient in Microsoft Office (Excel, Word and PowerPoint)
- Problem-solving
- Time management
- Case documentation
- Case management
- Client advocacy
- Conflict resolution
- Relationship building
- Active listening
- Documentation and reporting
LEADERSHIP AND ACTIVITIES
- Berean Community Drumline, Brooklyn, NY February 2014-July 2017
- Member and 2016-2017 Co-Captain
- Won 2014 and 2015 Battle in the Apple Competitions.
- Performed for Jewish Bar Mitzvah at Met life Stadium in 2015.
- Recognized by Spike Lee to Perform at Prince Purple Party of 2016 and 2017.
- Provided honor to perform for the introduction of World Tennis Players at 2017 World Tennis Games in Madison Square Garden.
- Participated voluntarily as assistant instructor for 2017 Berean Community Drumline Band Camp.
- Coordinated with other assistant instructors to create the group for the 2017-2018 Berean Community Drumline.
- Organized teens and other kids through physical workouts and mental challenges.
- Teachers Preparatory High School, Brooklyn, NY September 2013-June 2017
- Student Organizer
- Coordinated with other students to lead Boy’s Leadership Program.
- Member of art centered program.
- Planned and participated in school art shows.
Timeline
Case Manager
Jewish Board
01.2024 - Current
Case Manager
Federation of Organizations
03.2023 - 12.2023
Merchandiser
American Greetings
02.2022 - 03.2023
High School Diploma - undefined
Teachers Preparatory High School
Bachelor of Science - Psychology
Mercy College