Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ISAIAH MONTGOMERY

Lafayette,LA

Summary

Exemplary Team Leader with multiple years of team building experience in corporate environments. Assessed strengths and weaknesses and actively mentored team members to reach goals. Assigned tasks according to members' strengths, often pairing complementary members together, achieving stronger teams by projects end. Respected Team Leader builds strength through inclusiveness. Creates positive culture to encourage team members to share without retribution. Manages team performance to achieve or exceed established goals. Passionate fitness and wellness coordinator with solid background in designing and implementing health programs tailored to community and individual needs. Skilled in collaborating with healthcare professionals to offer holistic wellness solutions, fostering improvement in physical health and mental well-being. Successfully increased participation rates in wellness programs through engaging activities and personalized coaching strategies, demonstrating effective communication and organizational skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

General Manager/Personal Trainer

Anytime Fitness
Broussard, Louisiana
11.2024 - Current
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Monitored class participants for appropriate techniques to prevent injuries.
  • Explained and taught proper use of weights, exercise bands and other fitness equipment.
  • Monitored progress of clients during workouts and provided feedback and encouragement.
  • Built and established relationships with members and guests to help in pursuit of fitness goals.
  • Coached and encouraged participants during exercises and routines.
  • Recommended modifications of exercises to help participants avoid injuries.
  • Demonstrated various exercises with the use of free weights and machines.
  • Maintained records of client's performance data such as weight loss, muscle gain.
  • Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
  • Wiped down exercise mats, weights and equipment prior to and after use.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Maintained a clean environment by wiping down equipment after each use by a client.
  • Educated clients on proper nutrition habits that support their fitness goals.
  • Encouraged employees to voice concerns and share opinions without fear of reprisal, promoting positive and conducive working environment.
  • Trained new staff members on proper use of exercise equipment and safety protocols.
  • Kept accurate records of member attendance, sales figures, and inventory levels.
  • Resolved customer complaints in a timely manner while upholding company policies.
  • Handled daily administrative tasks including filing paperwork and responding to emails.
  • Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
  • Ensured the gym had all necessary equipment to maintain safety and efficiency standards.
  • Oversaw hiring process for new employees including conducting interviews.

Area Manager II(Amazon University)

Amazon Warehouse
Baton Rouge, LA
09.2024 - Current
  • Responsible for leading a team of hourly employees in an Amazon fulfillment center, ensuring the safety, quality, and performance of the team, and meeting customer delivery expectations
  • Ensure the safety and quality of the team's work
  • Ensure that customer orders are delivered on time and to the correct location
  • Supporting safety programs and OSHA compliance, and ensuring procedures are followed for building security and product loss prevention
  • Setting and meeting efficiency goals, and ensuring customer orders are delivered on time and to the appropriate location
  • Resolved conflicts between employees or customers in a professional manner.
  • Boosted team morale and overall revenue by creating sales contests.
  • Directed and coordinated products, services and sales activities.
  • Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
  • Implemented new processes and procedures tactfully and passionately.
  • Inspected production, quality control and maintenance reports to detect and address production problems.

Team Leader

H&R Block
Crowley, LA
10.2023 - 07.2024
  • Managed daily office operations, partnered with the District General Manager to create and implement office-level growth plans and client growth targets, provided support to team members in resolving complex customer issues, organized and conducted regular team meetings to review performance and set objectives, developed strategies to improve efficiency of team's processes, built an engaging team environment by training and coaching associates, led daily team meetings and communicated essential information to tax office associates
  • Prioritized workflow and resolved daily operational challenges to support goal achievement
  • Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements
  • Conducted interviews for potential staff members and scheduled office associates based on office standards and needs

Gym Supervisor

John Melvin University
Crowley, LA
05.2023 - 11.2023
  • Managed inventory of supplies and equipment, ensuring availability for all scheduled events
  • Planned staff schedules efficiently to cover all necessary duties without overstaffing
  • Kept detailed records of event planning processes, attendance figures, and financial outcomes
  • Conducted regular staff meetings to discuss performance, goals, and upcoming events
  • Trained new staff on company policies, customer service techniques, and safety protocols
  • Promoted optimum customer service using friendly manner to answer phones and provide information

Assistant Men's Basketball Coach/ Athletic Trainer Apprentice

John Melvin University
Crowley, LA
05.2023 - 11.2023
  • Assisted the Head Basketball coach with instructing players in the rules, regulations, equipment, and techniques of the sport, organized and directed individual and small group practice activities/exercises, assessed players skills and monitored players during competition and practice, assisted with determining game strategy, supervised athletes during practices and competition, assisted with scouting opponents, conducted practice sessions to teach basketball fundamentals and game strategy, developed and implemented individual player development plans, communicated with other athletic programs to schedule and regulate sports competitions
  • Monitored team health to identify athletic injuries, enabling quick treatment and faster healing

Customer Service

GNC
Pineville, LA
11.2022 - 04.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service, created product displays, managed inventory levels, implemented promotional strategies to increase sales of vitamins, analyzed customer feedback data to determine the effectiveness of vitamin marketing campaigns, answered product-based questions using knowledge from GNC training and merchandising bulletins

Physical Therapist Technician

Rapides Physical Therapy
Pineville, LA
08.2022 - 12.2022
  • Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises, observed patients during treatments and reported any changes in condition or response to therapy to the physical therapist, instructed patients on proper exercise techniques and how to use assistive devices, provided therapeutic modalities according to therapist protocols

Education

Bachelor's degree - Exercise Science - Sports and Wellness

Louisiana Christian University
Pineville, LA
12.2023

Skills

  • OBSERVANT
  • DEPENDABLE
  • DETAIL ORIENTED
  • COACHING
  • LEADERSHIP
  • Physical Education
  • Sports Coaching
  • Strategic Planning
  • Teaching
  • Personal Training
  • Recruiting
  • Classroom Management
  • Program Development
  • Physiology Knowledge
  • Sales
  • Problem resolution
  • Staff development
  • Verbal and written communication
  • Training and coaching
  • Operations oversight

Certification

  • AED Certification
  • CPR Certification

Timeline

General Manager/Personal Trainer

Anytime Fitness
11.2024 - Current

Area Manager II(Amazon University)

Amazon Warehouse
09.2024 - Current

Team Leader

H&R Block
10.2023 - 07.2024

Gym Supervisor

John Melvin University
05.2023 - 11.2023

Assistant Men's Basketball Coach/ Athletic Trainer Apprentice

John Melvin University
05.2023 - 11.2023

Customer Service

GNC
11.2022 - 04.2023

Physical Therapist Technician

Rapides Physical Therapy
08.2022 - 12.2022

Bachelor's degree - Exercise Science - Sports and Wellness

Louisiana Christian University

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ISAIAH MONTGOMERY