Isaiah Nolasco

Sales Associate

Plumbing Parts Plus

03.2022 - 07.2025

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Created inviting environment for customers by maintaining store organization and cleanliness.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Tracked parts use and charged items to customer accounts for billing.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
Ordered parts from various distributors to fulfill demands.
Stocked and managed stock of parts.
Assisted customers in finding appropriate parts promptly.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
Conducted thorough site evaluations to identify potential challenges and incorporate necessary adjustments into project plans.
Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
Collaborated with clients to select the perfect materials, finishes, and fixtures for their dream spaces.
Built strong relationships with vendors, ensuring high-quality products at competitive prices.
Managed multiple projects simultaneously while maintaining keen attention to detail throughout all stages of the design process.
Consistently met or exceeded sales goals through a combination of exceptional design skills and attentive customer service.
Streamlined communication between clients, contractors, and suppliers to ensure seamless project execution from start to finish.
Ensured all aspects of each project were executed according to established timelines while maintaining open lines of communication between clients and team members.
Stayed current on industry trends and emerging technologies, incorporating them into innovative designs as appropriate.

Electrical Apprentice

Altimate Electric

08.2023 - 01.2024

Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Terminated wiring and connected circuits with correct techniques.
Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
Understood and used proper tools and equipment to install and maintain electrical systems.
Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Handled installation of electrical components by splicing, joining, and connecting wire.
Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
Read and interpreted drawings to provide wiring layouts for new installations.
Minimized errors during installations by carefully double-checking measurements and calculations before proceeding with tasks.
Optimized workspace organization, maintaining a clean and orderly work area that promoted safety and productivity.
Optimized work readiness with organized tools and spaces.

Server

Big Greek Cafe

06.2021 - 11.2021

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Summary

Overview

Work History

Sales Associate

Electrical Apprentice

Server

Education

High School Diploma -

Skills

Timeline

Electrical Apprentice

Sales Associate

Server

High School Diploma -

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