Isaiah Palacios
Chicago,IL
Summary
Dynamic and results-driven individual with a background in law enforcement and a proven track record in sales. I bring a unique blend of professionalism, integrity, and resilience to every interaction. I am confident in my ability to make a significant impact in a sales position. Possessing five years experience of successful sales experience, I am now seeking a transition into a sales role where I can leverage my exceptional communication, interpersonal, and negotiation skills to drive revenue growth and exceed targets.
Overview
6
6
years of professional experience
Work History
Patrol Officer
City of Elmhurst
Elmhurst, IL
05.2023 - 01.2024
- Prepared detailed reports about daily activities and investigations conducted.
- Interviewed suspects and witnesses to obtain statements regarding incidents.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Prepared detailed documentation of felony-level property and violent crimes investigations.
Automotive Service Advisor
Berman Subaru of Chicago
Chicago, IL
01.2018 - 01.2023
- Monitored work progress to ensure timely completion of services within specified timeframes.
- Explained amount for expected services and provided detailed answers to customer questions.
- Recommended additional, useful services to customers to increase overall sales.
- Used knowledge of services to recommend additional products and offerings to customers.
- Followed up with customers after service visits to confirm satisfaction with completed work.
Education
Bachelor of Arts - Criminal, Law, And Justice
University of Illinois At Chicago
Chicago, IL05-2023
Skills
- Decision-Making
- Critical Thinking
- Customer Relations
- Excellent Communication
- Building Relationships
- Follow-Up Skills
- Attention to Detail
- Multitasking and Organization
- Complaint Resolution
References
References available upon request.
Timeline
Patrol Officer
City of Elmhurst
05.2023 - 01.2024
Automotive Service Advisor
Berman Subaru of Chicago
01.2018 - 01.2023
Bachelor of Arts - Criminal, Law, And Justice
University of Illinois At Chicago
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