Isaiah Pedroza
Torrance,CA
Summary
Dynamic hospitality professional with extensive experience at Kin Izakaya, excelling in reservation management and guest engagement. Proven ability to enhance customer satisfaction through attentive service and effective communication. Skilled in food delivery and maintaining a pristine dining environment, consistently contributing to a positive guest experience.
Overview
4
4
years of professional experience
Work History
Host
Kin Izakaya
Irvine, California
01.2024 - 07.2025
- Greeted and seated guests in a welcoming manner.
- Managed reservation system and coordinated seating arrangements.
- Provided menu information and answered guest questions promptly.
- Assisted servers by delivering food and beverages to tables.
Server
Nep Cafe
Irvine, California
01.2023 - 11.2024
- Provided attentive service to customers in a fast-paced café environment.
- Delivered food and beverages promptly, ensuring customer satisfaction.
- Assisted in training new staff on café procedures and service standards.
- Maintained cleanliness and organization of dining area and workstations.
Host
Bluewater Grill
Santa Barbara, California
02.2021 - 12.2022
- Maintained cleanliness and organization of the dining area consistently.
- Addressed guest inquiries and resolved concerns promptly.
- Assisted servers in delivering food and beverages to tables.
- Trained new hosts on operational procedures and customer service standards.
Education
Bachelor of Arts - Economics And Accounting
University of California, Santa Barbara
Santa Barbara, CA06-2023
Skills
- Reservation management
- Menu knowledge
- Customer service
- Food delivery
- Cleaning and organization
- Guest engagement
Timeline
Host
Kin Izakaya
01.2024 - 07.2025
Server
Nep Cafe
01.2023 - 11.2024
Host
Bluewater Grill
02.2021 - 12.2022
Bachelor of Arts - Economics And Accounting
University of California, Santa Barbara
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