Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaiah Perez

Mission Viejo,CA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Petco Animal Supplies Stores Inc.
01.2020 - 10.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.

Education

Bachelor of Business - Accounting And Business Management

Bryan University
Tempe, AZ
01.2022

Skills

  • Department Oversight
  • Records Management
  • Stock Management
  • Customer Relations
  • Business Development
  • Store Organization
  • Operations Oversight
  • Loss Prevention
  • Attention to Detail
  • Strategic Planning
  • Consultative Sales
  • Strategic Merchandising
  • Customer Service
  • Flexible Schedule
  • Stock Rotations
  • Pricing and Markdowns
  • Employee Scheduling
  • Performance Evaluations
  • Incident Reports
  • Team Building and Leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Store Manager

Petco Animal Supplies Stores Inc.
01.2020 - 10.2023

Bachelor of Business - Accounting And Business Management

Bryan University
Isaiah Perez