Summary
Work History
Education
Skills
Timeline
Generic

Isaiah Polk

Clarksville,TN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Online Grocery Associate

Walmart
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.

Correctional Officer

CoreCivic
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Observed behavior of residents individually and in groups.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Conducted routine and emergency head counts.

Assembly Line Worker

Electrolux
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Followed outlined specifications to implement assembly plans.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Completed daily inspection of machines and equipment.

Dasher

DoorDash
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Education

Associate of Science -

Austin Peay State University
Clarksville, TN
2020

Haywood High School
Brownsville, TN
2019

Skills

  • Customer Experience
  • Customer Needs Assessments
  • Special Assignments
  • Customer Relations
  • Interpersonal
  • Communication
  • Problem- Solving
  • Leadership
  • Teamship
  • Hard working
  • Adaptable

Timeline

Online Grocery Associate

Walmart

Correctional Officer

CoreCivic

Assembly Line Worker

Electrolux

Dasher

DoorDash

Associate of Science -

Austin Peay State University

Haywood High School

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