Isaiah Preston
Macedon,NY
Summary
I am an enthusiastic and reliable professional that takes pride in providing excellent customer service. Who is skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. I am hardworking and a passionate job seeker with strong interpersonal skill and problem-solving skills, that is ready to help achieve the company goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Wait Staff Member
The Lake House On Canandaigua Lake
2023.05 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Wait Staff Member
Six50 Black Oven Cooking
2019.07 - 2022.08
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Shipping
IEC Electronics
2020.06 - 2021.12
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Personal Assistant
Pure Sole Nails
2021.05 - 2021.08
- Completed daily tasks as assigned
Camp Counselor
East Side YMCA
2016.05 - 2019.08
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Volunteer
Rochester City School District
2016.08 - 2017.08
- Participated in a youth backpack drive for inner city children
- Helped with setting up and facilitating the drive
Education
Bachelor of Science - Business Economics
SUNY College At Cortland
Cortland, NY 2018.08 - 2023.05
Skills
- Ability to Work Under Pressure and Multitask
- Excels in a team based Environment
- Effective Communication Skills- conflict resolution, motivate peers
- Proficient with computer programs (Microsoft Word, Excel and Powerpoint
- Highly Energetic- driven and focused
Timeline
Wait Staff Member
The Lake House On Canandaigua Lake
2023.05 - Current
Personal Assistant
Pure Sole Nails
2021.05 - 2021.08
Shipping
IEC Electronics
2020.06 - 2021.12
Wait Staff Member
Six50 Black Oven Cooking
2019.07 - 2022.08
Bachelor of Science - Business Economics
SUNY College At Cortland
2018.08 - 2023.05
Volunteer
Rochester City School District
2016.08 - 2017.08
Camp Counselor
East Side YMCA
2016.05 - 2019.08
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