Isaiah Ramsey

• Evaluated existing procedures and made proactive adjustments to meet changing demands.
• Oversaw development and maintenance of organization computer systems and intranet.
• Defined enterprise processes and best practices and tailored enterprise processes for applications.
• Wrote and maintained custom scripts to increase system efficiency and performance time.
• Resolved issues related to operational components for LAN, WAN.
• Designed Microsoft MDM and Intune infrastructures according to project specifications.

• Purchased, setup and installed new computers.
• Authored detailed documentation on service call resolutions, providing valuable data on both personnel performance and effective remediation techniques.
• Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and Active Directory policies.
• Obtained and evaluated information about new systems, peripherals and software technology.
• Assisted in development of system security protocols.
• Configured hardware, devices, and software to set up work stations for employees.

Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client
requirements.
Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.
Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing.
Rapidly prototyped new data processing capabilities to confirm
integration feasibility into existing systems.