ISAIAH REYES
Dallas
Summary
Detail-oriented Analyst with over 6 years of experience specializing in data integrity, CRM optimization, and predictive market analytics. Proven track record of maintaining 100% audit accuracy in regulated environments and utilizing Lean-inspired workflows to reduce operational bottlenecks. Currently leveraging an MBA in Strategic Management to bridge the gap between complex datasets and actionable business growth.
Overview
6
6
years of professional experience
Work History
Business Data Analyst
SAM'S AUTO SALES
Dallas, Texas
01.2024 - Current
- Predictive Modeling: Utilize regional market analytics to forecast inventory requirements, aligning procurement data with consumer demand trends in the DFW area.
- Workflow Optimization: Analyze operational bottlenecks and implement Lean-inspired data workflows to streamline the vehicle acquisition and refurbishment pipeline.
- Business Intelligence: Serve as the primary data liaison between departments to ensure organizational alignment on quarterly revenue targets and growth metrics.
- Vendor Data Management: Negotiate and manage third-party vendor relationships, ensuring quality standards and project timelines meet budgetary constraints.
Operations Data Coordinator
R.F. PAINTING
Dallas, Texas
01.2023 - 01.2024
- Portfolio Analytics: Managed the data logistics and timelines for a portfolio of 60+ residential properties within high-end markets.
- Quality Control Reporting: Conducted daily site inspections and reporting to ensure brand standards and safety compliance across multiple concurrent data points.
- Resource Allocation: Tracked labor hours and material procurement data to ensure all projects remained within budget and met strict delivery deadlines.
Data Entry & Operations Specialist
AMERICAN UNDERWRITERS INSURANCE J&I
Dallas, Texas
01.2020 - 01.2022
- Database Integrity: Maintained 100% audit accuracy for state insurance regulations and high-value client records.
- CRM Management: Optimized CRM workflows to enhance lead conversion data and improved data entry speeds for the sales pipeline.
- Quantitative Tracking: Monitored agent performance metrics to consistently exceed monthly targets through data-driven strategic coaching.
- Account Analysis: Managed a database of 100+ high-value client accounts, utilizing risk-mitigation data to maintain industry-leading retention rates.
Education
Master of Business Administration (MBA) - Strategic Management
UNIVERSITY OF NORTH TEXAS AT DALLAS
Dallas, Texas05-2027
Bachelor of Arts - Psychology, Industrial-Organization
UNIVERSITY OF NORTH TEXAS AT DALLAS
Dallas, Texas01-2025
Skills
- Data Tools: Microsoft Office Suite (Advanced Excel), Google Workspace, CRM Software Optimization, basic HTML/CSS
- Analytics: Market Analytics, Inventory Forecasting, Quantitative Performance Tracking, Experimental Design
- Languages: Fully bilingual and fluent in written and verbal Spanish and English
LEADERSHIP & RESEARCH
- UNT DALLAS | Research & Methods Tutor | 2023 – 2024
- Technical Instruction: Educated undergraduate students in complex concepts including experimental design and behavioral theory.
- Data Visualization: Created study guides and review sessions to improve aggregate test scores through better information synthesis.
Timeline
Business Data Analyst
SAM'S AUTO SALES
01.2024 - Current
Operations Data Coordinator
R.F. PAINTING
01.2023 - 01.2024
Data Entry & Operations Specialist
AMERICAN UNDERWRITERS INSURANCE J&I
01.2020 - 01.2022
Bachelor of Arts - Psychology, Industrial-Organization
UNIVERSITY OF NORTH TEXAS AT DALLAS
Master of Business Administration (MBA) - Strategic Management
UNIVERSITY OF NORTH TEXAS AT DALLAS